($15 Value) Dove 3-pc Intensive Repair Holiday Gift Set (Shampoo, Conditioner with Bonus Dry Shampoo)

Horrible allergic reaction. My scalp broke out almost immediately after washing my hair. My scalp had a burning red rash and hives. I immediately rewashed my hair but I've been suffering with itchy scalp and hives all day . Thank goodness for antihistamines.

I use many Dove products (shampoo, conditioner, body soap, lotion, and deodorant) and I have loved all of the products, until now. The formula for the Intensive Repair conditioner has recently changed and I cannot use it anymore - the smell is horrendous and it gives me a headache. 

I have used Dove products for years especially the Dove bar and deodorants including the Intensive Repair Conditioner. However, this new fragrance just doesn't do it for me. Disappointed with the change. Should have made a different product with this scent instead of changing the classic scent to such a very strong scent such as this new one. I will unfortunately be discontinuing this product! Some things are just better left alone!

What happened?! Why do companies have to change the formula when they're clearly getting great responses/reviews from everyone? I honestly don't understand what the thought process is besides cutting out/replacing ingredients to save money while still charging the same amount. Even then, you're going to lose customers in the process so why try to fix something that ain't broken? I'm honestly pretty upset about this formula change because I've been on the search for a shampoo and conditioner for a long time to work for my low-porosity, wavy 2A-2C hair that HATES protein and coconut oil. What does this new formula have? COCONUT OIL. Ugh. This was one the one line that was meant for moisture/hydration that Dove has that didn't have coconut oil in it which is why I became a loyal user. This was my go-to every wash product that I knew I could rely on for manageable, soft and healthy hair that I could air dry and go. I was so stoked to have finally found the shampoo + conditioner that worked after being on a long search of curly girl method products failing and all “high end” salon brands failing. I bought a new big bottle and as soon as I started working it through my hair I noticed the smell was different and had a thinner consistency. It didn't provide as much slip or felt as moisturizing as the previous formula. I see a lot of other reviews of people hating the smell, and honestly, the smell isn't that bad and I'm not offended by it at all. IT'S THE COCONUT OIL. I wasn't sure why the two times I've used this my ends were looking and feeling dry and crispy. My hair has not been drying the same and my waves are pulled out and stringy. The frizz is a lot worse and my hair just overall looks and feels terrible. I will for sure have severe protein overload if I keep using this conditioner, so of course, I have to find something else now. The quest continues again for shampoo + conditioner that works well for my hair. I really hope Dove will actually read and listen to their customers who are clearly upset about this sudden formula change. If you look at any reviews about this conditioner and sort it by recent, it's all one stars. Super disappointed.

I have used this conditioner for a couple years now because of the light pleasant scent but the newest bottle smells TERRIBLE. I didn't notice the bottle had NEW on It until I got home and opened it for the first time. Had I smelled it at the store I would NOT have purchased it. It now has a terrible strong perfume smell. Won't be using it anymore.