Café - Grind & Brew Smart Coffee Maker with Thermal Carafe and Gold Cup Standard - Matte Black

[This review was collected as part of a promotion.] I've had this for a couple years and I'm just at wits end with it. The grinder gave me issues several times and now we've moved onto it randomly leaking all over my counter and floor. I've descaled it, reinstalled the reservoir bottom several times and I'm just done with it. Impossible to keep it clean as well. I spent so much on this and I'm surprised it hasn't performed better.

I purchased the white matte Thermal Carafe. It's a beautiful coffee maker and you will taste the quality of the coffee when brewed. I like that there is three types of brew strengths and you can change the grind size. However, the reason for my three star on this item review is due to a defect on the thermal carafe itself. There seems to be a leak internally where liquid gets inside the internal thermal wall where the lip of the pour and thermal pitcher meet. When I washed it I noticed there was soapy water when I placed the Carafe upside right to dry. I reached out to Carafe support and hope they can send me a new thermal carafe.

[This review was collected as part of a promotion.] I love this...but the reservoir leaks. It's not how I'm seating it in the base...it drips slowly even when I am filling it. If I leave water in the reservoir after brewing, it slowly leaks out...over the LCD screen, which apart film being annoying to clean up, can't be good for the electronics. I want to persevere because otherwise it's great. But....sigh

[This review was collected as part of a promotion.] Would prefer a larger bean storage hopper. Would also like to be able to adjust the amount of beans that are ground for a pot of coffee, this option is not available and I feel like it grinds more than as needed. Otherwise, the coffee taste great in the machine looks nice on the countertop and it's easy to use

[This review was collected as part of a promotion.] We love this coffee maker... The taste we get from freshly ground coffee is remarkably better than pre-ground coffee and now we can't go back! Also, this is truly the only nice looking modern coffee maker. It always draws attention of our house guest and they comment on how cool looking it is. The only downside is that to really keep this machine running well, you need to stick with maintaining it. Make sure to replace the water filter regularly, especially if you live in an area with hard water- otherwise the line will get build-up and stop working. We learned the hard way and just took the filter out after some time, but without the filter, the water line got clogged up and then we couldn't get the machine to work at all... So we're on our second machine. Also, you'll want to make sure to clean the bur grinder, because that too can get clogged and create issues with the machine operating. Otherwise, great taste, and great look... Nothing else quite like it, so this is our perfect choice!