20V MAX XR CORDLESS POLE SAW KIT

Bought this unit and I am very pleased with it , Has cut anything i put it in and never bogs down . Battery doesn't last the longest but i have other battery's for when it dies.

Purchased less than a Month ago and have had issues with it working. Thought battery was to small, so purchased 2 8AH and that made no difference. Seems the problem is with the pole connections. Poor design. Can't find receipt to return to Ace, so guess I'll have to send off to Dewalt to repair.

Have had it for a few years and use it occasionally at home and at the cabin, maybe 10-15 small branches at a time for a total of maybe 70-80 small branches in its lifetime. Most of the time without the middle extension installed which makes it easier to handle with lower limbs. I would have given it 5 stars when it was working like a lot of folks have. Stopped working randomly this week and only clicks about every 10 pulls of the trigger. No big limb, jam up, or overheating situation at all. Have read online and seen many complaints about this issue so I realize that it isn't just me and probably affecting a lot of folks (and likely a lot of the 5 star review folks eventually). It's a frustrating and wasteful situation to have invested money into this and have it go dead and worthless with what is obviously a small electrical issue.

cut my trees and the neibors trees

It's really good saw need more than one battery.