Philips Sonicare Pink Edition AirFloss Pro

I order this in November. It worked for a month and then stopped working. Warranty provided a replacement unit. Very easy to work with the customer service department. Replacement unit stopped working in three weeks. When I press the button the power is turned off. I am debating whether to try customer service again. They were very helpful last time, but obviously this is a defective product so why should I replace a second lemon with at third. DO BOTHER BUYING THIS PRODUCT. IT DOES NOT WORK.

The first unit we bought through our dentist and loved it, but it developed an issue. Called the company and they replaced it with no hassle. Not many companies would do that these days.

While my Sonicare toothbrush seems to run forever without fail. I am on my fifth AirFloss device in five years. Its Achilles heel, is the reservoir lid which holds the water or rinse agent used in AirFlossing. The hinge detaches within the first few weeks of use...and must then be replaced manually after filling the reservoir. It's a basic design issue that still plagues the AirFloss years after its introduction. But, in its defense, no other product does its job as well as the AirFloss. The two products, Sonicare Toothbrush and Sonicare AirFloss should be purchased together. It's an unbeatable combo, despite the AirFloss' flaws.

while i like how my teeth feel while using this product, I would not recommend it. I have had 4 different products and 3 of them stopped working after only a few months. Philips replaced 2 of them and I sent back the non working ones. Philips need to rework this product. I have been very disappointed especially because when they work my teeth feel clean and fresh.

This is the second unit I have used. The first one stopped working after a few months. Phillips sent me another one to replace it. This one stopped working after a few months and I will not buy another one of their products.