Whirlpool - 30" Smart Built-In Electric Combination Wall Oven with Air Fry - Fingerprint Resistant Stainless Steel

I loved the oven unfortunately, it broke after 10 months and I can't get it repaired.

[This review was collected as part of a promotion.] I bought this last month and it's so easy to use and very quiet.

[This review was collected as part of a promotion.] I bought this microwave oven less than a month ago, and I like it very much. very stylish and easy to operate.

[This review was collected as part of a promotion.] This appliance came with the new construction. It is by far the BEST appliance I've ever used.

We received this unit as a warranty replacement for a ~30ish year old microwave/oven combo. Since receiving it, it has been very frustrating to own, and occasionally will not work at all. Lag/Delay - The microwave has a very large delay when hitting buttons. Sometimes 2-3 seconds, even when just hitting a button to add time. Long enough that you think it may not have registered, so you hit it again, only for the first button press to register, then the second registers as well. I also created a favorite, for heating coffee, but the delay when hitting the favorite is so long, it might actually be faster to go through the menu and select what I want instead of using the favorite. Microwave occasionally turns on, but doesn't heat. Occasionally we'll turn on the microwave to find the light is on, the turntable spins, but the actual microwave doesn't turn on. We have to stop it, and restart the process, and usually it'll work the second time. Ridiculous to have happen for a new microwave. Over the last several months this seems to be happening increasingly more. No touch feedback - The microwave/oven combo is fully touch enabled, but has zero haptic feedback. Having no feedback on button presses, coupled with the lag when pushing a button makes navigating the screen very frustrating. Smart Features - The device does not seem to want to stay connected online. When looking at the app, it'll commonly show the microwave as running, even when offline. As of right now, both the microwave and oven show as offline, even though I spent 15 minutes within the last few weeks reconnecting them (again) to our WIFI and Google Home. The only use I have found for voice activation is to preheat the oven, which I have tried to do maybe 10 times over the last year, with about a 50% success rate. Using the Microwave/Oven at the same time - When using both the microwave and the oven at the same time, it is very frustrating to then adjust one or the other, commonly resulting in accidentally turning one off, making the adjustment, then turning it back on again, steps that are completely unnecessary. Oven heating is not uniform - I am not sure what is considered normal or standard here, but I will say that one side of the oven is hotter then the other. This is obvious when cooking a pizza, and needing to rotate it part way through to cook evenly. I would not recommend this combo to anyone. Even though this is a brand new device that is just over a year old, I would not be surprised if we are needing to replace it again within the next 2-3 years because the microwave either completely stops working, or due to sheer frustration with the touch panel.