Complete Book of Model Business Letters, Used [Hardcover]

Here's the invaluable handbook for every executive, secretary, salesman or department head who depends on clear and concise business correspondence to get the job done right-the first time! Whether you want to modernize and improve the firm's letter-writing, or need to make apologies or sell a product through the mail-this book makes you an instant expert at writing crisp, result-getting letters.

Complete Book of Model Business Letters, Used [Hardcover]