The Best Business Etiquette Books 2025

1. 5 Steps To Professional Presence : How to Project Confidence, Competence, and Credibility at Work (Paperback)

Put Your Best Self Forward In a world where change is constant, building business relationships quickly is key. Professional presence can help you stand out in the crowd of e-mails, voicemails, business meetings, and social occasions. It offers a personal style that projects your competence, credibility, and confidence--whether you are in person or in cyberspace. 5 Steps to Professional Presence offers a proven system that has been used by over 1,500 corporations since 1980. Step One: Make a powerful first impression using the essential components that convey trust, rapport, and connection. Step Two: Use nonverbal communication to maintain the first impression and create a lasting one. Step Three: Master high tech communication--e-mail, voicemail, and wireless--where the first impression usually begins. Step Four: Avoid no-win business situations with grace and savvy. Step Five: Develop the social skills you need to make the most of corporate outings, business meals and parties, and networking events.

Put Your Best Self Forward In a world where change is constant, building business relationships quickly is key. Professional presence can help you stand out in the crowd of e-mails, voicemails, business meetings, and social occasions. It offers a personal style that projects your competence, credibility, and confidencewhether you are in person or in cyberspace. 5 Steps to Professional Presence offers a proven system that has been used by over 1,500 corporations since 1980. Step One:Make a powerful first impression using the essential components that convey trust, rapport, and connection. Step Two:Use nonverbal communication to maintain the first impression and create a lasting one. Step Three:Master high tech communicatione-mail, voicemail, and wirelesswhere the first impression usually begins. Step Four:Avoid no-win business situations with grace and savvy. Step Five:Develop the social skills you need to make the most of corporate outings, business meals and parties, and networking events.

2. Kiss, Bow or Shake Hands: Kiss, Bow, Or Shake Hands Asia : How to Do Business in 13 Asian Countries (Paperback)

In today's rapidly expanding global marketplace, business people must understand the distinctive customs of the major nations. This guide helps them do exactly that. It's filled with important facts about business customs, behavioral styles, social customs, gift giving, and much more.

Kiss, Bow, or Shake Hands: Asia - How to Do Business in 12 Asian Countries

3. Working with Difficult People : Revised and Expanded (Paperback)

This hard-hitting desktop book provides all the proven techniques and strategies to create better relationships with the people at work who can make life miserable. Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

4. Executive Board Book: My First Book of Business Etiquette (Hardcover)

Business Etiquette--simple as A, B, C. The perfect little primer for today's busy executive, My First Book of Business Etiquette offers essential advice and practical tips in a format even a child could understand!

Business Etiquette—simple as A, B, C. The perfect little primer for today’s busy executive, My First Book of Business Etiquette offers essential advice and practical tips in a format even a child could understand!

5. Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst, Pre-Owned (Paperback)

Pre-Owned - Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to stay in tune with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst, Pre-Owned (Paperback)

6. The Schmuck in My Office: How to Deal Effectively with Difficult People at Work, Pre-Owned (Hardcover)

Pre-Owned - This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results. - Publishers Weekly Everyone has a schmuck in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It's hard to understand why schmucks act the way they do, but one thing is certain---they seem to come in all shapes and sizes. . . . - Narcissus---the condescending attention-seeker who carelessly steps on everyone's toes - The Flytrap---the bringer of chaos whose emotional instability causes an office maelstrom - The Bean Counter---the orderly perfectionist who never gives up control, even when it's full-steam-ahead to disaster - The Robot---the unreadable stone wall who just can't connect Sound like anyone you know? These are just a few of the more prominent types of difficult people at work. In The Schmuck in My Office, Dr. Jody Foster explains the entire spectrum of people we may think of as schmucks, how they can decrease productivity, destroy teams, and generally make everyone else unhappy. Along with nailing down the various types, she looks at personality traits and explains how dysfunctional interactions among coworkers can lead to workplace fiascos. She helps readers understand schmucks as people, figure out how to work with them, and ultimately solve workplace problems. She also makes readers consider the most difficult thing of all: despite where your finger may be pointing, sometimes you are the schmuck Let Dr. Foster teach you how to make your workplace a happier and more productive one.

The Schmuck in My Office: How to Deal Effectively with Difficult People at Work, Pre-Owned (Hardcover)

7. Be on Your Best Business Behavior: How to Avoid Social And Professional Faux Pas, Used [Paperback]

Be on Your Best Business Behavior: How to Avoid Social And Professional Faux Pas by Rickenbacher, Colleen

Be on Your Best Business Behavior: How to Avoid Social And Professional Faux Pas, Used [Paperback]

8. Executive Etiquette: How to Make Your Way to the Top With Grace and Style, Used [Paperback]

If you carry a briefcase, you should also carry a copy of Executive Etiquette. This lively and informative book covers clearly and concisely all aspects of professional etiquette.

Executive Etiquette : How to Make Your Way to the Top with Grace and Style, Used [Paperback]

9. Business Etiquette, Third Edition: 101 Ways to Conduct Business with Charm and Savvy [Paperback - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. What differentiates business people from business professionals? Many individuals invest in their careers yet have no clue how to set themselves apart from their competition. Business Etiquette: 101 Ways to Conduct Business With Charm & Savvy reveals both the unwritten and unspoken rules of success. It gives new hires and seasoned professionals alike those rather effortless strategies for climbing that slippery ladder of success. You'll learn appropriate ways for: Introducing two people whose names you've forgotten Determining when to send an e-mail vs. a "snail mail" follow-up Managing coworkers who drop in your office on a moment's notice Being put on the spot in a meeting Playing the corporate hierarchy game with your boss and other higher-ups Dealing with international hosts, colleagues and customers.

Business Etiquette, Third Edition : 101 Ways to Conduct Business with Charm and Savvy, Used [Paperback]

10. Modern Rules of Business Etiquette [Paperback - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. Good manners and proper protocol can make, or break, a promising business relationship. Now, more than ever, this expanded, and updated classic is needed in every law firm. Build better and deeper relationships, feel more confident than you ever have, no matter what the business setting. You'll find practical advice on: Working with those more senior, peers, and staff Clients and Client Development Office Events, and when you're on your own time The etiquette of changing jobs, and the Golden Rules of Etiquette, and much, much more As society seems to continue to travel down a pathway of inappropriate and uninformed behavior, those who understand and implement correct principles of behavior from this essential resource will leave their competitors in the dust and will thrive in the global marketplace of today."

Modern Rules of Business Etiquette, Used [Paperback]