Brother ScanNCut SDX125EGY DIY Cutting Machine with Scanner, 3 Standard Tack and 3 Low Tack Adhesive Mats, and 6 Replacement Blades

Only used a handful of times was like brand new. Machine now won't turn on cost as much to fix as a new machine. At their price point should last more than 10 uses on simple items. Bought a bunch of accessories that are now useless. Tell me why my older cm never had these issues

I love this machine EXCEPT for the mats. I find them thin and flimsy. I also have a cricut and those mats are more substantial plus you can insert them into the cricut machine top to bottom or bottom to top which allows me to spread the use of the mat over the whole mat instead of having to drag my cuttings manually over the ScanNCut mat. I hope Brother redesigns and improves their mats. Also, the cost of the ScanNCut mats are ridiculous compared to their quality.

The machine cut ok for a few months, I was only cutting paper and vinyl... then all the problems started. First the machine wouldn't cut evenly around an outlined design, leaving way to much space in some parts and none in others. I tried recalibrating the machine too many times to count, cleaned the rollers, the mat and the spinners, went through troubleshooting and online videos and articles, nothing has fixed it. The blade started shredding my paper designs, I cleaned the blade, nothing, so I replaced the blade, and the machine was still ruining most of my designs. Then, the mat started to jamb, a clean new mat and the machine would just warp it because one side of the feeder would spin but not the other! Again cleaned everything including the back of the mat, the rollers and the black rubber grips and nothing works! So now the spinners only spin when they feel like it, the mat can't be loaded when they don't work, even if they spin it just crumples the mat and gets stuck. I don't even believe the good reviews, my Scan n Cut is defective and customer support is useless, their solutions are the same as the ones you find on line and ultimately to bring it to a repair shop in your area. My machine is less than a year old and I haven't cut anything out of the ordinary, the machine is clean and I read every article and watched videos before an while using, so as to not make mistakes. I would never recommend a Brother product, just a huge waste of money!

I purchased this machine to help reduce my "fussy" cutting on craft projects due to arthritis and time. I have only had the machine a brief time so I have not had time to experience all the great things this machine can do. It does a wonderful job of scanning items and then cutting them out. The few projects I made turned out wonderfully and I am looking forward to learning to do more things with the machine. I love the fact that it connects with my other electronics via blue tooth.

[This review was collected as part of a promotion.] When I first got this I thought I would never figure this thing out, but oh my goodness it practically does everything itself! You can use it with internet or without. You can use ut on your favorite hobby, or I could see someone with a craft type business really using this a lot! For quilting, my next hobby, it will be perfect! It has patterns on it specifically for quilting. Other patterns? Oh yes, over 600 patterns plus you can even draw it up, and use your own! It reads the thickness it needs to cut, no measuring involved on your end. It cuts everything I tried easily. Leather, paper, foam, felt. It has a little drawer to keep all your tools in so they are handy. It is a dream come true. I love it!