25 Management Lessons from the Customer's Side of the Counter, Used [Paperback]

25 Management Lessons from the Customer's Side of the Counter, Used [Paperback]
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Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership.

25 Management Lessons from the Customer's Side of the Counter, Used [Paperback]

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Brand McGraw-Hill Companies, The
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Product Id 1413104
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3 out of 5 stars
UPC 468171581627

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