Summer Infant BestView Digital Color Video Baby Monitor with Extra Camera Bundle

I had the model previous to this one. When we found out we were expecting again( 10 months later), we wanted to purchase an additional camera, however that model had been discontinued. So we spent another $175 for this one and also spent another $85 for the additional camera. I was very happy with the first summer infant video monitor and expected to like this one as well. The range isnt great on these (cant go far outside), but I like the picture quality. We have the cameras hung on the wall above the cribs. Out of nowhere, 5 months after we started using it, the hand held part of the monitor stopped working ( in the middle of the night, I woke up and realized the monitor wasnt on and when I got upstairs the youngest was screaming in his crib, for who knows how long :( our house has thick walls). Summer infants service department took care of the problem because it was under warranty. They would not send me a new one however, until they received the broken one, so that really put a crimp on things in our house. Our bedroom is downstairs and the kids are upstairs, so I really depend on the monitor to hear the babies get up at night. 3 months after receiving the replacement, the same thing happened. Thankfully not in the middle of the night :) This time though, the rep I was on the phone with informed me that their policies had changed and now it was the consumers responsibility to pay for return shipping. I'm guessing because they must have SO MANY returns..??? They also encourage to use a shipping service that has tracking on the shipment,because if its lost in the mail, you're out of luck, so I spent $24 at fed ex to send the broken one back. Once again, we were without a monitor for a week, so I ended up going and buying a cheap sound monitor. That was 3 months ago.....and yesterday the monitor stopped working again... lol!!!!! Keep in mind, we have NEVER dropped it, or abused it. Haven't left it outside....nothing. Summer infant claims it could be wireless connections causing the problem ??? Funny cause we dont have wi-fi. This time I insisted on speaking to a supervisor, because I am refusing to spend more money to ship this piece of junk back, and summer infant will only replace the unit, not refund my $$. I was polite with the rep on the phone, even though I felt like screaming about the inconvienence. (FYI.. I was on hold for 20 minutes before anyone answered the call and in total the call was over 45 minutes... EVERY time I have called) I was told this morning, the supervisor couldn't take a call, but the rep assured me the supervisor would call me back in the afternoon... it's now 9:30 pm and I haven't received a call. I have spent over $400 in the last 2 years on this company's product and I think its a real slap in the face, which is why I've decided to start writing reviews. I dug out an 11 year old graco sound monitor that was at my mothers house (so we have one in each bedroom) and it still works like a champ... I guess you DONT get what you pay for with this company.....

I've been using this product about 3 nights/week for the past two weeks, and am very happy with it. WARNING: *This product may interfeer with cordless phones using the 2.4GHz frequency. This should be stated on the outside of the product and WM's website too. *900MHz and the newer DECT 6.0 frequencies will be fine. *B/G type wifi networks may suffer some speed reduction. I haven't experienced this (I have Verizon Fios and am using Verizon Fios supplied wifirouter which is a B/G type), but I remember reading other people complain of this. Maybe these individuals had an old B type wifi router? PROS: *Night vision so you can still see baby sleeping/moving/waking-up at night; its black & white. *Day time vision is in color because of the availability of light. *Remotely control the video camera to get a better picture of your child: up/down, left/right, and a zoom function. *Limited supplied hardware to wall mounth the video camera: plastic anchors, screws, plastic cord directing anchors w/ double sided foam tape. *Li-ion battery; these last longer and can be charged many more times than ni-cad and nimh type batteries. *Video duration. If monitor is plugged powered by AC cord, video will stay on all the time unless you press the video on/off button. If monitor is operating by batteries, the video will turn off after the factory preset duration of 2min (I think). *A total of FOUR monitors can be synced with the video camera. Don't know the cost of the monitor. CONS: *Would like the remote monitor to be charged via mini or micro USB, as I am usually at my desk. *Current speaker is adequate, but a better one would be nice.

We needed something to be able to watch our active 6 month old in his crib, and this works well. The video resolution is very clear and the zoom function is quite good. The fact that you can move the camera position around to locate the baby in the crib is very helpful. This has saved me from tip-toeing in his room and disturbing him while he's drifting off to sleep. Love the wireless feature, the battery-save auto-shut off, and the built-in stand. It even works in our backyard! Would buy again.

Great Night vision. Picks up the slightest niose in the room. The range is unbelivable. I can walk into my neighbors house and still get clear reception. Being able to rotate the camera is a neat feature, but you will not use it to much. The quality of the screen is less than desirable because I have been spoiled with "hi-def", but is adequate.

I did my research before purchasing a baby monitor and this one came out to be the BEST overall digital video baby monitor on many websites! I totally recommend this monitor! I especially love the night vision...there is no need to have a light on or even a nighlight....its is super clear to see! The sound and sound indicator lights are good as well. Overall this monitor is awesome...top quality and I love it!!!