Assassin's Creed IV: Black Flag, Ubisoft, Xbox One, 008888538110

DO NOT BUY THIS GAME!!! KNOWN LOADING ISSUE WHICH UBISOFT REFUSES TO FIX!!! For any persons who have purchased this game and have been stuck in the loading/Animus screen at any point in the game please email SueUbiSoft@gmail.com with as much of the following information as you're comfortable with to add your name to the list of potential claimants. (Note: I will not share your information with anyone besides any attorneys I contact and I make no promises in regards to a lawsuit coming to fruition, nor to any potential payouts from said lawsuit.) Information: Full Name UbiSoft Username Approximate Date and Place of Purchase A transcript of any current or past UbiSoft support tickets regarding the issue A good contact email address Phone Number DOCUMENTATION DOCUMENTATION DOCUMENTATION, because if it isn't written and/or documented it didn't happen. We need proof of negligence and a wilful intent by UbiSoft to defraud their customers. That, with the amount of people involved is what will give this issue class-action status. No matter if the lawsuit is successful or not, their brand will have the stain of the incident published throughout the gaming community by every magazine and website out their and subsequently their stock will take a loss. It's a domino effect and the only thing these big companies understand is when money is being taken out of their wallet. The following forum has detailed information on the loading issue: http://forums.ubi.com/showthread.php/964018-ACIV-Black-Flag-stuck-on-loading-screen-Forums UbiSoft's Response to My Support Ticket Regarding This Issue Chat Reference Number: 03373578 I purchased Assassin's Creed IV: Black Flag on May 29th 2016 from WalMart. When trying to fast travel to Nassau I became stuck in the Animus loading screen. Now my game will only load the Animus screen and I can do nothing else with it. I've tried the quitting from the animus screen and then uninstalling and reinstalling Black Flag probably 7 times and it has not worked for me. I've deleted my save file and redownloaded it from the UbiSoft server. I've cleared my game cache. And I've tried using a different brand new copy of the game disc. Nothing has worked, however, and I am still stuck in the Animus loading screen. I have even left the screen sitting for over an hour to see if the game would load, but it did not. I've looked on approximately 5 different forum posts about this same issue on several different sites and I've even read comments on YouTube videos concerning this issue and everyone is saying the same thing, Nassau doesn't load and UbiSoft won't fix it. The only thing I haven't tried yet is downloading a copy from the XBox Live Store to see if that would work. That's why I'm writing today, to see if you would be so kind as to provide me with a download code for my game so that I can give that option a try as a last resort. Thank you. Emily B: Thank you for contacting Ubisoft Live Support. Please give me a moment to read your question, and I'll be with you shortly. Emily B: Good afternoon Me: Good Morning Emily Emily B: I'm sorry to hear you've been having issues with Nassau. We actually do have some instructions on how to fix that. Emily B: They're rather long though, so I'll need to email them to you once the chat closes Emily B: If you still experience issues, you can update your ticket or just hop into chat again Me: Okay Me: Can you email them to me now so I can read over them to see if it's something I haven't already tried? Emily B: Sure Me: Thanks Emily B: I just sent that email out Me: Thanks Body of Email Below: If you are having trouble loading into Nassau during the Sequence 3, Memory 2 story mission, please follow the steps below to resolve the issue: 1. Make sure your console is connected to the internet and you are connected to Xbox Live with an Xbox Gold or Silver account. 2. Insert the game disc and launch the game as you normally would to play it. 3. After the game has been launched, quit the game and eject the disc. -The icon for the game should still show up in the Recently Played tiles below the large tile on the home screen. -If the icon does not appear, you may need to launch another App on the Xbox (such as the Xbox store) and then use the home button in the middle of the controller to leave the opened App. Doing this a couple of times should make the Assassin's Creed IV: Black Flag icon eventually appear. 4. Scroll down to recently playede and highlight the Black Flag Tile. 5. In the Manage Game screen, select the game icon, press the Menu button again, and select Uninstall. 6. Once the game is uninstalled, press the Xbox Home button in the middle of the controller. -You should still Black Flag in the Recently Played area, but now dimmed. 7. Highlight Black Flag in recently played and presst menu button. You should then see an option to install the game. -This will begin downloading the game from Xbox Live. Note: If there is not an install choice in that menu, try launching the game, and one of the options in the dialog that appears may be Install. 8. Once the game is fully installed, put the disc back in the console and launch the game. You should now be able to continue playing and load into Nassau without issue. End Email Body. Me: On step 6 Me: "6. Once the game is uninstalled, press the Xbox Home button in the middle of the controller. -You should still Black Flag in the Recently Played area, but now dimmed." Me: This is no longer true as the only item available in the recently played area is the manage game utility Me: Can you please provide updated instructions? Emily B: I'll need to look into it since these are the only instructions provided Me: I'll wait if you would like. Emily B: I will ask and see if I get a quick enough response Me: Thank you Emily B: I apologize for sending the instructions Emily B: It seems we are now doing replacements for those discs Me: Is it the "You send us $20 for shipping and handling" replacements that I've read about online? And even if it isn't why would I need a replacement disc for a game that was bought two weeks ago? Have there been reprints since that timeframe? Emily B: You wouldn't need to pay the $20 since it is still within the 90-day warranty, if you bought it two weeks ago Me: I do not have my receipt, will that affect anything? Emily B: Yes, you'd need the receipt for that Me: And this is where the train comes off the tracks. I did not keep my receipt because I assumed in good faith that the UbiSoft game that I was purchasing would be free from any manufacturer's defect and, as such, I did not feel it necessary to keep my receipt. Emily B: I really do apologize, but I cannot change the replacement procedure Me: Are you telling me that I should have assumed there would be a defect with the game? Me: And if so, wouldn't that imply that UbiSoft is aware of the problem with these recently printed game discs and therefore would be knowingly and fraudulently selling said discs to the public? Me: I'm really wanting to clarify this before I go and talk to some attorneys, on behalf of all the defrauded persons whom purchased this UbiSoft game, so that we can understand if this needs to be a class-action matter or not. Emily B: We are unable assist with legal issues. If you do not have any technical questions, I cannot provide any further assistance. I do apologize for the frustration for the situation Me: Thank you Emily. My lawyer will be contacting your company shortly. Emily B: I hope you have a good week.

Great Visuals. Smooth game play. Impressive storyline, esp. The "FREEDOM CRY" additional story. There is plenty of DLC to keep you busy for hours. Very good game, highly recommend this one.

Ive enjoyed the game until i got to Nassau, the game will not allow you to continue, evidently this has been an ongoing problem and the Assassins Creed Guru's don't seem to have a viable excuse for a fix. Have enjoyed all others but theirs one is a Great Disappointment, would probably have a different opinion if one could get to Nassau.

Great visuals and storytelling. This game captures the swashbuckling life of a pirate well. The Caribbean seas are gorgeous and the fighting mechanic seems better than the new Unity title. The only drawback is the hunt for those elusive floating pages. Overall well done game.

As usual the people at Walmart are top notch! they are best in price and best in delivery! we always go here first and are never disappointed!!!!.