Patio Table & Bar Assembly

So you don't know who you are getting when Anji sends someone over. Unfortunately the individual was not the brightest on this furniture set. This service was for 4-6 pieces, we got a small table pieced by the services and two bottom portions of the metal chair swivels. The person who they sent had only negative things to say. He did advise after two hours that we could call Anji to ask for more hours. Where is this mentioned on the services I clicked on and paid for? The services offered on the site don't add up. Additionally, the assembler was hesitant about calling Anji directly for providing us any assistance or to add extra hours himself - and honestly, it felt like he kept pushing the job off on us and he didn't fully understand his job or task… don't employees get a heads up about what type of furniture they are piecing together in advance? It doesn't sound like it, it also sounds like Anji expects a single person to be able to piece together a full patio set with an included fire pit in two hours. Yah the guy isn't Superman. Anji, you left a job unfinished, and need to do better for your associates. This was certainly not a single person job, and you'd better not fire him, he was extremely short changed by the company and you have a disappointed customer left to do 98% of the job on their own.

The man that came out did nothing but complain but how little he was paid. Then after only putting the coach together he ran out of time to put the chairs and table together. I was even half my money back , and paid someone to assemble. The light has never worked on the table, I'm trying to figure out how to replace it

Since July 5th I have called 4 times to report wrong items and items missing from patio set. Have been put off each time telling me I would receive an e-mail regarding the matter. From July 5 to today I have never received any correspondence via emails. Please notify me or I will arrange to have these items returned at your expense.

I do not recommend purchasing Angi's assembly service through Walmart. The Angi's “pro” sent to assemble the patio set was not capable of performing the job correctly. Truly incompetent in assembling patio furniture. Had no clue where to begin and had so many parts left over that were necessary for the job that I was in disbelief. Walmart made good on replacing the ruined patio furniture but did not stand behind the Angi's experience and was unable to provide a refund of the money paid for this service even though Walmart offered the service at checkout when I purchased the product. I was forced to file a claim with Angi's directly, and after jumping through many hoops, having to fill out a claim form, and conducting numerous follow up calls with non-native speakers in what sounded like overseas call centers, after three weeks, I still do not have the promised refund credited back to my credit card. The whole Angi's experience was a waste of my time and money. It seems any unqualified, unvetted person can claim a job for Angi's. Buyer beware of purchasing Angi's service assembly through Walmart.

The process was a little confusing and frustrating at first but it all ended well. The first appointment was scheduled without my knowledge… someone showed up at my house to assemble the furniture, but I did not know they were coming and I was not home. The second appointment was cancelled and rescheduled by the technician 2 times.. he did not show up for the third appointment. After I called again and scheduled for another technician to come out, that person showed up on time and did a great job. He was quick and very professional. I really appreciated that after all the previous mishaps.