Brio 500 Series Self-Cleaning Stainless Steel Water Dispenser: Hot, Cold, and Room Temperature

it does not cool the water, have called help line 8 times, no answer, emailed help, no answer

I wanted to take some time before I reviewed the Brio Water Dispenser. We've had it for three months now and I am confident in saying it is the best water dispenser we have ever purchased. It keeps the water cold, it's so easy to operate and the self cleaning option is wonderful. I wish I purchased a Brio a long time ago because it's just a great product. If you are looking to purchase a good quality water dispenser this is it!

I am really into this cooler. It looks great in my place and cools to the perfect temperature. You can adjust how cold and hot the water gets. I left mine at the manufacture settings as that's perfect for me. I like that I can choose to not have the hot water on as I don't need hot water on a regular basis so why waste the energy? Setup was quite easy! The machine is kinda like how refrigerators are. It turns on and off to help regulate the water temperature. It's not too loud. I have it next to my couch and I barely hear it when it turns on to cool.

I bought this water cooler for our office as we are expanding into a larger facility meaning more employees, and a lot more people to hydrate! We were looking for an eco friendly alternative to the water jug delivery service we were currently using, this water cooler helped us cut down the cost of deliveries as well as encouraged the current employees to bring in their own water bottles to cut down on heavy disposable cup usage. Can't thank you guys enough!

[This review was collected as part of a promotion.] Installing the Brio 500 Series 2 stage cooler was not as difficult as you may think. My husband is pretty skilled at fixing things around the house and installing, etc. but I think could have done this myself if I had to. We recently moved into town from the country where we had our own well. For the first couple of months, we were buying water all the time! We just don't trust the city water...and it doesn't taste all that great. However, once we got the Brio installed, that all changed! We now have clean water right there in the kitchen! I do not miss lugging home all those water bottles at all. The design is very sleek as well. Anyone living in a town or city should seriously consider the Brio.