Canadian Spa KP-10002 Swift Current 5-Person Portable Spa, Brown

Heats up to 105, love it!!!

We bought this spa and for the first few months everything was great, made it through a bc winter just fine (we did keep it under a covered deck and out of the weather) about 10 months later our heater unit died. The company sent a new one and less than 6 months later that one goes too. Their offer?! Pay to ship it back to them just for them to look at it and charge us more after that to fix it or pay for a new heater. Will never buy anything from this company again, I suggest everyone avoid this spa!!

Like the previous poster....We bought six months ago. Was great in the cold BC winter weather....Kept heat very well...Didn't notice a huge spike in hydro bill....However...Motor seized after only six months

We have had our hot tub for a week now and it was easy to set up, one person took about an hour. I made a 1 inch styrofoam liner to go under it though as was worried the insulation provided wasn't going to be enough through winter on our concrete patio. It took about 24 hours to heat up to 37C which was fine as its was still 20C outside temp. It all works very well so far and we are very happy with the purchase. I watched the online video of how to set it up which I think made set up easier, as the instructions were a little lacking. It seems to be holding at 38C fairly well even while we are using it.

So far we are very happy with this pay. For the price it is excellent quality and we get a lot of enjoyment out of it. As of late though we have noticed material on the inside near the top of the spa is starting to change its texture and look a little faded. We haven't had it very long, only four months. Not sure if this is anything to be concerned about but hopefully not. I have heard the customer service is good so hopefully if we have any problems Canadian Spa will resolve them. Wondering if the warm summer temperature with the upgraded cover we have could be causing this? (Too much heat?don't know...) A great spa for the price thus far.