Drive Medical Bariatric Heavy Duty Bath Bench

This Drive Shower Seat will be my 3rd one, the first 2 seats split on the seams and fill with water? Once they spit the ¼ X 28 X 1 ½ screws that attach the seat push up thru the plastic seat, and its like sitting on a nail? My weight is about 220 lbs. I suggest that a piece should be molded into the inside of the seat where these 5 screws hold the seat on? My First Drive Shower Seat Product Code 12021KD-1 Driver Medical HX5 9JP Max User Mass 226 kg / 500 lbs Bar Code 9L 1712043455

I am very happy with the heavy duty Bariatric bath bench. It was easy to assemble and is very sturdy, light weight and safe. To ensure stability once the bench is assembled, the nuts should be tightened with an inexpensive 10 mm nut driver socket as hand tightening is insufficient.

Rather difficult to put together but ok. Size is very wide and cannot fit in my tub unless I have it sideways which makes it difficult to sit on. Would work fine in walk in shower though.

The screw that connects the cross pieces under the chair is too long. The knurled nut that keeps the end of the screw from being exposed leaves a lot of play under the chair and it feels wobbly.

Chair is very sturdy. The screws go down into machined metal inserts, not just plastic, like competitors chairs. The screw threads are smooth and close together. The hex head nuts screw onto the bolts smoothly. I do suggest that you scotch tape those curved metal washers into position BEFORE you start with the bolts, because the washers like to flip around a bit, since they are curved. Also, you will be holding two loose aluminum tubes, a rounded washer, a bolt, and maybe a nut, all at the same time. That's a lot to juggle as you try to read the tiny print in the dim photos in the brochure. You will need a Phillips screw driver and a socket wrench, or just a small wrench, to tighten the nuts while you hold the screw in place from turning. Assembly process went fairly smoothly UNTIL time to insert the legs into the leg receivers. This is how the height of legs is changed. You are supposed to be able to slide the legs up and down to adjust their height. This adjustment will be IMPOSSIBLE after assembly. There is NO push-button height adjustment with this chair. See my photos of the c-shaped clips. Compare them with the brochure photos right next to the actual clips. See the curve of the actual clip is much rounder than the brochure image? That c-shaped clip is almost impossible to push onto the leg receptor. It has to flex open more than it is shaped to do. The clips that came with my chair are NOT the clips that are in the brochure. Their opening is too small, tight, narrow. You need a ring-spreader for this clip. The clip does not want to flex wide enough to slip onto the leg receptor. The plastic is thick, stiff, almost unbending. Also, a ring molded onto the outside of the clip prevents pushing down right where you need to apply the most pressure. Your thumbs must go on either side of that ring. I hurt my thumbs trying to pull the clips open far enough to push onto the leg receptor. After getting the clips onto the leg receptor, there is no way to pull them off again to re-adjust the leg height. EXTREMELY DIFFICULT TO ASSEMBLE! IMPOSSIBLE to adjust leg height after assembly! Decide on the height you want BEFORE this final step, because I don't see how you are going to be able to change the height after having to force those defective clips onto the chair legs. I called tech support at Drive Medical. The tech guy asked me to send him photos. That was great! However, his reply was basically, 'We don't have any clips that are "not as curved" as your clips. Just push harder." As I read his reply, my thoughts were like...Well sure, Bud. Why didn't I think of that? !!!! What do you think I've been doing?!! Your stupid clips are not made to spec! They are not made right! They do not even match your own photos! But I should just push harder? With my 67 yr old arthritic hands? So sorry to have bothered you, young man! Just be aware what you're getting into before you buy this chair. Have some strong male hands to help with this final step.