Ematic Wired Controller for Nintendo Switch

The controllers work very well with the switch hand held or on the TV mode. Look and feel like good quality not cheap. My son loves these remotes to play with his cousin. We brought two. Overall great product.

Wow! where do I begin? So back in February I purchased a Nintendo Switch Bundle that came with an Ematic Wired controller. It was for my son's birthday. After we received the bundle we began to experience issues with the controller because it would sync with the Switch then after 5 mins. it would disconnect. We tried many troubleshooting tips from google and YouTube and NOTHING worked. I decided to reach out to the people at Ematic and that's when my worst customer service experience began. They gave me the run around on several calls and finally someone reached out to their supervisor who told me they believed the item was defected via email and I was told they can replace it, but I first had to return the controller I had and pay MYSELF for the shipping to send it back. I have NEVER heard any such process in which the consumer had to pay to send the defected item back. I explained that due to the Covid-19 Pandemic that I was out of worked and rather not pay to ship the item back. I was told someone would get back to me and after several weeks I did not hear anything so I called them and was told nothing could be done. I was frustrated so I called Walmart.com and they apologized for the inconvenience and gave me a 15.00 credit and send me a replacement controller. I was grateful for Walmart's willingness to help, however the replacement controller also did not work. I called Walmart and asked if maybe they can send me an actual "Switch" controller made by Nintendo, but since they already sent me a replacement Ematic controller, they could do nothing else on my behalf. So now my son has 2 worthless controllers and I just gave up. As I type this I realize how frustrated I still am. I paid for a Switch Bundle for the purpose of the controller and I felt my concerns as a consumer were not concluded in a proper manner. I hope Walmart no longer does business with this company!! PLEASE STAY AWAY FROM THIS EMATIC CONTROLLER!

This came as a set with my Switch. Every time the vibrate feature was activated by a game the controller shorted out and stopped the game. I had to disconnect the controller and plug it back in to get it to reconnect. Very annoying when it happens every 30 seconds. Tried turning off the vibrate feature but every time I tried to update, the system shut down as well. Got a replacement from Walmart and had the same issue so quickly returned it. Walmart customer service was great, the controller was not. Do not recommend.

This wired ematic controller came with the Nintendo Switch that was purchased for my son for Christmas. The controller has a nice long cord is a nice red color and is comfortable to hold. My son likes that it has the vibrations to help him feel the action of the game.

Came part of a bundle for my kids for xmas. The controller disconnects at random when playing a game. Have to unplug the cable, plug it back in, it will stay connected again for 30 secs and disconnect. Called customer support for controller and they are sending me another one. See how this goes...