Generac 5735 GP17500E 17500 Watt Electric Start Gas Powered Portable Generator

I purchased and received my GP15500 EFI on July 11, 2023. I purchased the unit to supply supplemental power to my home, as we experience frequent multi-day power outages due to severe weather. As of yesterday, 07/29/23, we were subject to severe weather and lost power. I fired the generator up and started supplying power to my home. The unit worked flawlessly for 10 hours, getting me through the night. Woke up this morning, 07/30/23, and shut the unit down to let it cool before refueling. Went to get more fuel and when I returned home (30 mins later) I found that the top portion of the fuel tank imploded and collapsed on itself. I am in complete disbelief. This was supposed to be a reliable piece of equipment and at $4,000.00 I expected more. Yes, the unit is covered under warranty. However, no Generac certified repair shop is open on a Sunday and I estimate not having my equipment back for several weeks, figuring new parts will have to be ordered. The unit was assembled and maintained according to the manufacturer's manual (i.e, oil level, fresh fuel, proper storage, etc.) And only has 11.2 hours of run time. I went with Generac because of their exceptional reputation but now regret my purchase, as I have a $4,000.00 paper weight and no power. I may update this review once my equipment is repaired but fear I will run into the same issue in the future. I tried to add photos but I am unable to do so.

We purchased this unit for Hurricane season. Low and behold we needed it this year. This unit ran our house, all electric, 1900 sqft, with no issues. We ran on this generator for 4+ weeks until power was restored. We were hit again with another hurricane a few weeks later and had to crank up the unit again for a week or so. This unit ran flawlessly and we lived as if we had full utilities. Now there are some downsides to owning this unit. It is heavy and can be difficult to move at times. It burns a lot of gas. We were going through two tanks a day, roughly 32 gallons of gas. Due to it's size you will need to be able to store it for later use. Taken all of the aforementioned in account, it is worth having when in the time of need.

I just survived a devastating tornado in Chattanooga in April 2020. I actually bought this generator in 2013 for emergencies but had not used it much until now. When my areas grid was completely wiped out I rolled out the GP1500 and ran it for over 3 days to keep my house running and food frozen, Many of my neighbors lost all their food and with the Covid crisis going on that is a serious time as we are on lockdown here in Tennessee. The GP1500 powered my house and kept my family safe and fed and warm etc until power was restored. What a great product and it never flinched with the hot water heater, or HVAC etc running. All I had to do was be careful and not try to run everything all at once. Thanks Generac you saved us in 2020.

Bought the 17.5 KW to run my whole house, including the well. My wife is dependent upon ventilators to help her breathe and I needed a generator big enough to run the well and AC units since we have several power outages a year due to hurricanes and storms.

pro- whole house for me. 2.5 heat pump and any thing else I need in a power outage. Starts well; comes up to power right away. con- don't like the plug in underneath. My old 15,000 had it right out front. In my area we can expect an outage about every 2 months; sometimes lasting from 2 hrs. to 10 hrs. and even several days. Wouldn't be without my Generac.(P.S. I am a retired electrical employe)