Glass Tube Heater-Tall Quartz Glass Tube AZ Patio Heater- Matte Black

works ok. several of the side panels arrived bent. cosmetic mainly after i tried to straighten.

I have a love hate relationship with this heater. When it works it is exactly everything I want.... but it has not worked most of the time I have had it. It has had several parts fail. First was the tip over safety switch. When I tried to get a replacement it was unavailable, so I bypassed it. I got about another month out of it before the screen on the top rusted out and the entire top fell off. I spent the next 6 months trying to get the part to fix it. I even ordered one from china that ended up being a scam. This thing cant be bought anywhere. When I called the company they apologized and said they aren't taking backorders because they haven't even started making the replacement parts. I was told that it took them several years before they started selling parts on their other lines of heaters. The employee went even further to say that he had tons of people and retailers that were looking for this specific part. Not sure one start reviews will make a difference and get them to support their product but we can try. Part number "SGT-SCREEN"

NOT BAD, I THOUGHT IT WOULD PUT MORE HEAT OUT THAN IT DOES.

Does not heat as promised

This might be the most difficult and least helpful instructions I have ever seen.