Instant Pot - 6Qt Pro Plus with WiFi 120V - Black

We've been using our 8qt instant pot pro now for two years. Im glad we got the pro model, it has a more powerful heating element, so it reaches pressure faster. It has worked out very well. We use it about twice a week.

The product is of poor quality, and after a year, the company shows no concern for damaged sensors. Mine broke within that time frame, and when I reached out to customer service, they advised me to discard the entire product. Instead of offering a replacement for the product (sensor), they expect you to purchase a new unit. I am so disappointed with this company. I need my full refund or do replacement asap:(

The steam release valve was missing from our cooker when we unboxed it, but it was a gift so we have no proof of purchase or purchase date . Customer service will not send us another and they are out of stock/unavailable to buy. Without the value, it is useless junk

When the pressure release valve will fail (and it will) the only option will be to replace the entire machine because this small 2 inches piece is not available anywhere. I don't think it is a good marketing strategy. Hey! Instant Pot, are you aware of the state of the planet?

I haven't even used it for the first time and am already disappointed. Upon opening the box and the cooker I find the markings only go to 5L which is 5.28 quarts. The max fill line is marked at 4qt. It's not important to me how much air the thing can hold. Instant Pot would sell more 8qt cookers if they were clear and honest about capacity.