iRobot - Clean Base Automatic Dirt Disposal Bags (3-Pack) - White

I ordered and PAID for 3 containers that had 3 bags in them. I only received 1pack of 3. I have sent several emails and get the response they will answer within 48 hours. I haven't received anything else. I want my other 2 containers or a refund. Customer service is terrible

I've had my newest Roomba for 9 months. I have a large upper level with a kitchen, dining room, office and living room. I have two long-haired cats that shed about a full cat per day. I usually run my Roomba once a week. I just recently changed the bag for the first time. I couldn't believe how much hair that bag held. It seems to do a pretty good job of mapping my house. The only issue I am seeing is that it doesn't do very well in my office on thick carpet with a thick carpet pad. Other than that, this is my 4th Roomba and is by far the best. I can't tell by my app which one it is. It has a base where it empties itself and I can manage it with my phone. I recently setup a schedule for it to run on a certain day and that seems to be working great. Due to the large space it has to cover, it has to recharge in the middle of the run. So it can take over three hours to finish the job. If I am home, I will let it partially recharge and then tell it to complete the job. This also works great and can cut down on the time. Once I had had an issue where it stopped working. Apparently it was because the dirt bin door had been bumped and I called tech support who told me to open and shut the bin. That fixed the problem.

There have been several comments from users regarding the small disposable bags. I found the response from iRobot team to be unsatisfactory. We create far too much waste in our society and these bags were a huge disappointment. Surely the creative geniuses at iRobot can find a solution with far less waste. I moved from a Dyson to a Roomba and I am considering a return to my Dyson to keep waste at a minimum.

I thought we had moved passed the point of disposable filter bags that were invented in the 1920's. It is odd to me that such a modern system doesn't use a dust bin like the vacuum robot itself. I am not sure why the automatic dirt disposal tower does not have an optional reusable bin. Is that an option iRobot?

We just installed hardwood floors and with two Labrador retrievers, we have a lot of pet hair! I did a lot of research and decided on the i7+. We feel super lazy watching Alice work around us and empty herself when full. We've just had it a month but so far so good. Highly recommend.