Johnson's Baby Shampoo & Conditioner by Johnson & Johnson for Kids - 13 oz Shampoo & Conditioner

When I purchased the gold bottle I thought I was getting the traditional gold baby shampoo, was I ever disappointed when I read it was a new improved formula and that the bottle had been tinted to make consumers think they were getting the original formula. After using the new formula twice I disposed of its contents and purchased a store brand from a major retailer. Your new formula has a different smell and the silky feeling of my hair was no longer as silky after using the new formula. I am 69 years old and have been using the original formula for many years, and simply refuse to purchase any more of the product unless and until the original formula is returned to the shelves. Thank you for allowing me to express my concerns and opinion.

I've been using J&J products for years but I'm definitely not a fan of their new baby Shampoo Formula. It has a very musty after smell, almost like moth balls. It also seems to dry out my son's hair a lot more than the older formula. Please bring back the original shampoo!!

New pump and new formula. Immediately noticed the color change and in my opinion, unpleasant smell. Then while using my eyes burn!! WHAT? I am 62 and have always credited J&J Baby Shampoo for still having all my hair. Brothers don't share my fortune. This new formula has my attention and concern, I am not happy.

I have been a Johnson's baby shampoo user for 50+ years and LOVE the product itself. I have to say though, that the new pump bottle is horrible!! I have long hair and have to push the pump more than 5-6 times to get enough shampoo to wash it. I wish you would go back to the old style bottle! I dislike this one so much, I may end up going to a different product after all this time. Please reconsider the bottle design!!

Have been using the new formula for the past couple of weeks. It is quite disappointing. It is extremely watery and the iconic smell is gone. It has been replaced with a perfumy version of the old. I LOVED the old formula. Please bring it back. This one is just meh and don't even get me started on the new baby lotion that change is horrendous. I need to go wash my hand now to get the bad lotion smell off of me....it's that bad. The draw that has kept me a Johnson's user for years is gone now and I guess I need to go look at other brands. This makes me so sad. I loved your products.