Microsoft - Xbox $50 Gift Card

The card arrived as s Christmas present and when my grandson tried to use it this is what he is told; "This code is not yet active. Contact the merchant to activate this code". Even though it was purchased on Walmart website, they won't do anything about it. So I spent $50 on this card that was never activated and no one will fix the problem.

I wish I could give this review 0 stars. I am so upset. Received the gift card in mail per Wal-mart order online and it had not been activated. I called Walmart and they said call Microsoft. Can't speak to human at Microsoft or get call back. Then told to contact Microsoft online. Did that. No response. Out $50 do not get gift cards from Walmart or online they are non refundable.

I am sure the cards will be great once I figure out how to activate them. The shopper didn't activate them, so I have spent at least an hour and two different conversations with Walmart Customer Service to get this done. As of this very moment, I am no closer to a solution than I was at the beginning.

ordered card for my son out of state. the card was received timely but after Christmas, when he tried to use it, the card has not been activated. I contacted wal mart.com as well as microsoft. was told I would receive an email within 48 hrs with instructions on what to do, but nothing. I'm not ready to let this drop, $50. is a lot.

Received the Xbox gift card in the mail the physical card, when going to use it on Xbox, it comes up contact merchant. So the card was not even activated. Microsoft for Xbox blames it on Walmart, Walmart refuses to do anything or reimburse you. So I have a dead card that my son is unable to use that was a Christmas present . Walmart has the worst customer service and store policy's on gift cards and won't help you fix issues just try and take your money!