NIU - KQi3 Sport Foldable Electric Kick Scooter w/ 25 mi Max Operating Range & 17.4 mph Max Speed - Blue

Quality looks really good so far.

What is wrong with you guys? The description clearly says the maximum load is 265 lbs. But the wrap on the scooter clearly says 100kg (220 lbs). Why you guys are trying to cheat customers. I need the correct product. I should have bought this product directly from NIU which clearly stated it support 265 lbs. Also, you placed the product in KQi3 box instead of using the correct box which is KQi3 sport. The labels, manual and sitickers all say KQi3 and 220 lbs. But the product has tab saying "KQi3 sport". Which one I should believe? Is this the right product?

I bought two of these for my kids for Christmas and one had a computer malfunction immediately. The error message says the battery is overheating even though it's never been used. We've done everything we can to reset it but nothing fixes it. Because it was sold through a third party seller, Walmart won't exchange it for the same price I paid (I bought them on a Black Friday sale), so my only choice it to return it and pay full price for a new one. It's now out of my price range — I wouldn't have ever paid full price for these. I've reached out to NIU three times over the past 5 days because it's under warranty, but no one writes me back, and they don't have a US phone number to call for support. What's the point of having a warranty if the company won't respond or do anything to help? Now I'm uncomfortable buying a replacement because it's clear that if I need to contact them for a warranty issue in the future they're not going to help. Unfortunately, my son loves it and wants another, so I feel like I have no choice but to buy an expensive scooter with no warranty. I even paid extra for Walmart's Allstate protection plan, but it doesn't kick into effect until the manufacturer's warranty is over, so it's worthless. As far as the scooter themselves, they are larger than I expected and are very sturdy. My lucky son (the one with a working Christmas gift) loves it and has been riding it all around town. It's quiet, powerful, and folds up easily. I don't think it will go 25 miles on one charge like it claims, but we haven't tested that fully. I would rate these 5/5 if the company stood behind its product. Unfortunately that's not the case. If I were to do this all over I would stay away from the NIU brand at all costs.

The scooter is better than expected. This is not a Chevy it's a Buick. Solid build, performs as advertised. You could certainly spend more on a scooter but unless you are an idiot, who wants to be riding at 45 mph in traffic. If you have dedicated bike lanes, sure but with people checking their phones while driving I'm on the sidewalk on my scooter and my bike.

I like scooter very nice fast go up hill not bad very bright light halo round light i wish scooter had suspension shocks the scooter very portable i give seller 5 star feedback very nice scooter