OtterBox - Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Realtree Apx

I should have listened to the other reviews about the missing cutout for the new camera button but relied on my 15 years of great experience with otterbox and bought it anyway. The first week with my new phone and otterbox my phone drops and of course hits exactly where there is no protection. My screen protector shattered and I have a scratch on the side of my phone. So disappointed. I returned my otterbox and found a new brand that covers the entire phone.

I have always had an OtterBox on my IPhone going back to the iPhone 3. With this latest iteration for the 16 Pro Max. I absolutely hate the “cutout” for the camera control. It seems like the engineers took the cheapest, fastest route to get a product to market. Go back and redesign this please.

The camera button area should have some protection along the edges of the phone where the camera button is. There can be a finger shaped hollow, allowing the user unfettered access to the camera button, yet still provide some protection, no matter how miniscule to that area. I used to feel 100% secure using Otterbox Defender cases. Not anymore. As soon as someone comes out with something of that nature, I'm tossing this in the garbage! Nice case otherwise, but if my phone lands on that spot, it's a goner!

I'm looking for a different IPhone 16 pro max case that covers the camera control on the side of the device because the Defender case leaves the screen vulnerable in that area. I had my new device less than a week and the screen protector got cracked, the exact same thing happened to my friend's device.

Worst otterbox product I've ever purchased, the cut out for the new camera control button makes it hard to grab the phone constantly. Phone is completely exposed around the area making it really concerning that damage will occur in case of a drop and that area gets impacted.