Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Stainless steel

The ice maker is terrible . It's great for smaller spaces . This is my second Samsung refrigerator and my last. This was five years old in July and has been acting crazy for several weeks . Woke up this morning and it had turn its self OFF . Freezer and Fridge both said OFF ? Every thing in freezer melted and water all over floor. No alert , no reason at all . Got it back on and a couple hours later same thing happened . Not happy went and bought a GE refrigerator!!! Do not buy !!! No luck with Samsung refrigerators !!!

I purchased a new Samsung refrigerator which was delivered on July 30, 2025. Within just 2 days, I noticed a leakage issue. I immediately contacted Samsung support, and a technician was sent to inspect it. He identified the problem as a broken pipe and assured me it would be fixed the following week and till then I should not be availing ice feature or it would cause additional leakage.If the unit has a problem why it's not getting replaced? However it's now been over a month, and I'm still waiting for a resolution. Despite spending hours on calls with multiple agents, I've been repeatedly redirected between departments with no clear update or action taken. I'm extremely frustrated and disappointed with the lack of accountability and responsiveness from Samsung. This is not the level of service I expected from a reputed brand. I sincerely hope someone from Samsung takes this seriously and resolves the issue promptly by replacing the unit.

[This review was collected as part of a promotion.] I love this fridge! Everything works great, the ice dispenser, the freezer, and the water filter. I had a water filtration company test the city water coming to my house and I was amazed how efficient the Samsung filter was. We discovered that it removes total dissolved solids and chlorine so well that it exceeds the Food and Drug Administration's standards. Above all, the price is not bad at all considering all that thisfrodhe does. I will recommend this fridge to friends and family.

[This review was collected as part of a promotion.] We recently purchased this refrigerator and love it! It's very fun to our photos uploaded to it and the sound quality of the speaker is very good. The storage setup inside is very well placed and makes it easy to know what you have and what you need via the camera.

[This review was collected as part of a promotion.] This is a decent fridge with some technology added. I didn't realize there was a big tablet built into it when I bought it. Only saw it online and thought it was just a window, didn't see it was a tablet until it was delivered. CONS: -There is no light on drink dispenser, I over looked the lack of a light because this is basic and usually standard. -The camera on the inside has a very small field of view, I can't imagine a single use for this feature. -Scratches very easily. Pros: -looks great! -Very convenient Alexa built in -Lots of possibilities and options to display stuff on Tablet.