Samsung - 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - White

I have this washer 5 days and when it starts to wash it just continues to make a grinding noise. Such loud grinding noise. And it continues. I asked home depot where i bought it. And two of the ladies that work there said this was so for them to. They had this washer. Loud noise and they just said they close the door so they do not hear the noise. I feel it should not make this sound at all. So far keeping an eye on this washer. Please let me know if it is suppose to make the awful noise. Of my past 2 washer I own, Never made a sound.

I didn't pick this washer out it was part of the package when I bought my home 18 months ago. The washer is continuously off balance with a Ub error code. We rebalance the clothes and it takes 3-5 cycles for the washer to finish a load (this is hours of time wasted and gallons of water wasted). I have according to manufacturer suggestions and YouTube etc researched it thinking I was overloading the machine but I haven't. It goes off balance regardless of load size. Now we found out it's most likely suspension rod issues. So we have to either pay over $500 to have it repaired or do this ourselves (still costing approximately $320 for rods (cheaper ones are on Amazon but our repair man suggested only using factory parts because they last longer. Either way the washer is valued at $545 at my local lowes. So it looks like a engineering flaw is going to be a regular $300 maintenance repair issue until I buy a new washer (not going to be this one for sure)

Unfortunately, the washer I had for 15+ years stopped working two years ago and it was time for a new one. I purchased this one from Home Depot and if I could go back in time, I would not purchase this washer. I've only had it for 2 years now and a technician is coming for a third time to repair it. When this machine works, it's great. However, once a year it conks out - it won't spin and complete a cycle, leaving me with soaking wet clothes. The water will take 30 minutes to fill up before washing and it often “goes off balance”. All things I never experienced with my prior washer. This machine has been a complete headache and I DO NOT recommend this machine. I'm already looking for a new machine because my warranty ends next year and I'm sure I will continue to have problems even after that with this machine. Not worth the headache. Purchase any other brand!!

Purchased in 2021, and for the last 2 and half years it consistently gets an “unbalanced code”. Washing a load of clothes takes FOREVER. I have had it repaired and it worked okay for about a month. I hate I purchased this washer. Now I am in search of a new washer

I've had this washer now for 1 month and it's awful. It takes so much more water than my front loader to get the clothes all wet and all it does is push the clothes back and forth and doesn't seem to really do a decent job of washing. Clothes come out with the same stains as when they went in the washer. I called customer support today because I noticed that when I was washing with hot water the water was just warm and warm water was cold. I waited for the washer to fill and paused it to check the temp and I thought something was wrong with it. Was told that is how it is because of energy efficiency. What kind of crap is that?