Teva Men's Terra Fi 5 Universal Sandal Madang Blue - 1102456-MGBL

2nd day wearing these on a 10 day cruise the heal strap pulled out of the heel making them unwearable.

I owned my Terra Fi shoes for 3 months and had walked only about 50km in them. While walking on a flat concrete surface the strap pulled out of the sole. I was shocked for two reason - 1) I always thought Teva's claim to fame was that the straps went all the way under and through the sole so the strap would be reliable and not break, and 2) the shoes had hardly any load on them so broke under easy conditions. I reported the problem to Teva customer support on Twitter as I'm currently traveling in Thailand. Teva customer support, to their commendable credit, organised a new pair to be sent out to me which I am thankful for but I now have no confidence to wear these shoes on a hike as I have seen how they are made and fear they will break under load and possibly cause an injury. As an engineer myself I was dismayed at the anchoring mechanism used for the strap. At the end of the day I think the design manager should be fired for allowing this to happen, or if the design manager tried to preserve quality but was overruled by executive management, then someone there needs to take the fall. I am sure there will be hundreds if not thousands of returns of these shoes.

I've been wearing Tevas for decades. They used to last at least five years. My last several pairs fell apart after six months. Yes they replaced under warranty but that's not the point. There fail in quality is not being dealt with.

I just bought a pair of Teva Terra Fi's. I bought my first pair of Teva sandals in 1988 while on vacation in Colorado. I loved them and have been wearing them ever since.

Awesome active sandals, I basically wear them all summer (outside of my mush flops) and they never let me down. I would highly recommend to anyone thinking about picking up a pair.