Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black stainless steel

I bought this because I needed for my small duplex . I thought that very well thought the inside . But, after 3 months stop cooling the fridge and make all the greaser full of ice . My food was always rotten my gallon off milk were bad in 24 hours inside . They came 5 times in 12 months from the extended guaranty una the last part now freeze in the refrigerator and not in the freezer. I'm eating the replacement on this month on the betweennthr 21-26 and really I will love if they bring me another model don't care if it's freezer up but this refrigerator was a very bad model and the review are saying the same problems and technicians were telling me the same. It's obvious that whirlpool this time ( I never had any other problems with other refrigerators models. My fault to became in love for the inside. But I hope I can have a working Refrigerator/ frizzer/ice.because I sell my empanadas and I'm out of my incame already for more than 3 months waiting .

We bought this fridge 2.5 years ago. The top portion cools poorly, always has been that way, even with their temperature control set as cold as it will go. Now the top portion (the refrigerator part) is room temperature nearly all the time, food is spoiling like it was set on the countertop instead of being refrigerated, but the door's display indicates everything is fine. Inside the fridge is about 60 degrees F. Don't buy one of these, it is a waste of your hard-earned money. My last refrigerator lasted 44+ years before I bought this one, and it was still working when we traded it for this piece of junk, but cosmetic parts were impossible to find for the old one. I wish we'd never traded: now, in retirement, we haven't enough $$ to buy another refrigerator to replace this one.

(This review was collected as part of a promotion.) This fridge is great, except that if you remove the optional ice-maker, you are left with a gaping hole in the fridge and a waste of space. I've contacted support about this once, and they just sent me the same part I already had. I know the fridge has a clear bin for this, I've seen it in other pictures.

I bought this model in December 2020 and in August 2022, it stopped cooling. Same story as many of the other reviews here. I got it fixed but last week, it stopped cooling again and my repair person said it was the same issue - the control board part. Now, we can't buy the part to fix it again because Whirlpool doesn't make it anymore. How are you selling this model still if we can't buy the parts to repair a persistent issue? I reached out on Facebook like many of the replies to the reviews have asked us to and its been radio silence.

Compressor died right at the end of 1 year warranty. It took over 2 weeks to get it repaired by a Whirlpool authorized repair facility. Now it's 3 months later and the unit keeps freezing up and has caused considerable damage to cabinets and floor. Was told by the repair company Lake appliance repair that they don't warranty their repair work and to contact Whirlpool. Whirlpool then told me the unit was out of warranty and they would offer a 1 time repair for good will. But it will be over a month before they can get a technician out to look at it. What a bunch of BS, I will never buy a Whirlpool appliance again!