Last Updated: 2025-07-18 03:05:40
Manufacturer | Whirlpool |
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Brand | Whirlpool |
Item model number | WRS331SDHW |
Color | White |
Weight | 243 pounds |
Height | 66 5/8 inches |
Depth | 33 5/8 inches |
Product Id | 249814 |
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User Reviews and Ratings |
4
(25 ratings)
4 out of 5 stars
|
UPC | 883049435015 |
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WHIRLPOOL WRS331SDHW side by side freestanding refrigerator
Reviews: 423
app.ratings:
(423)
Price:
$1743.71
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Reviews: 423
(4.1)
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[This review was collected as part of a promotion.] This refrigerator is wide but small. It is very very loud. The freezer has already frosted and I haven't even had it for a month. I can tell this isn't going to last to long. Not that many to choose from so went with this one.
[This review was collected as part of a promotion.] Mildly disappointed with this refrigerator, although I admit that certain details are things I could have, should have checked before buying. First, why would any manufacturer build a refrigerator for USA customers in which NONE of the shelved areas are tall enough for a 2-liter bottle to fit standing up? I have two juice jugs that are about 1/4" too tall to fit on any shelf. If I use one adjustable door shelf for tall items, I would have to cram the other door shelves too close together or leave one out completely. Second, we keep having an issue with the ice dispenser. Ice maker works fine. This has something to do with the auger not connecting very well to whatever mechanism makes it turn. It works if I place one hand on the freezer door and lean into it, but then it does not work all the time if someone just opened the door and closed it without pressing firmly against it to close it. Third, when I attempted to discuss the second item, above, with customer service, I was on hold on the telephone for more than 30 minutes before I finally hung. I tried to use the online chat feature, and I was again put on hold for over an hour. The chat conversation began, and after a couple of minutes, the chat associate said she needed to talk to someone else to get information for me, asked me to hold. I started tracking the time about 10 minutes later. Then, 59 minutes later, I decided to start typing questions and comments again to let the chat system know that I was still there. Another 20 minutes later with no response of any kind, I closed the chat and logged off. I'm quite a patient person. I got an hour of yoga practice in while on hold, so it wasn't entirely wasted time, but my mind was focused on paying attention to when the chat associate would reply - only to never get additional responses in the chat. I cannot imagine that Home Depot (which is where I ordered the refrigerator) can do better at troubleshooting the ice dispenser auger engagement issue than what Whirlpool ought to be able to do as the manufacturer.
[This review was collected as part of a promotion.] I bought this refrigerator at Appliances 4 Less, which it is brand new only a minor defect with the door handle. It cooled quickly and made ice in a couple of hours and the container was full the next morning.
(This review was collected as part of a promotion.) Just bought this and so far I am really happy with it
(This review was collected as part of a promotion.) Ok fridge. Nothing special. Disappointed with the size of the freezer door storage. Water dispenser flow is very slow, even though my home water pressure is at its highest . Also water from dispenser is not cold, its only room temp. Cheap magnets holding the doors shut. I thought the doors were smudge fingerprint/proof, but I see every little fingerprint and smudge. Just expected more for the price I paid.
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