ZLINE - 30" Externally Vented Range Hood - Brushed Stainless Steel

Bought this unit for my new kitchen remodel. I was seeking a high end look at a reasonable price and am very happy I went with the Zline product. The unity is very well constructed and looks very high end...I had been looking at some other models that were inserts at twice the price, so when I received the unit and opened the box I was very impressed by the quality. Easy to install too, did it myself and I am just a DIY homeowner...the only knock is the install manual is very general, you have to figure out the brackets for the crown on your own and the Zline videos are just as vague...but found a youtube video of an online by a professional contractor that showed an install in detail...turned out to be very easy once I saw the video.

We bought our 48" range hood almost a year ago in anticipation for our new home. We were worried we would not be able to get the same one in the future. Finally had it installed and needed the finish crown molding to complete it. The staff answered the phone every time I called and helped me make sure that I got the correct filters so I would not have to place another order. The finished product adds a nice modern finish to the kitchen.

This review is primarily regarding the excellent customer service received. First order came in with damage. Received return authorization and return shipping label immediately and a replacement hood was shipped right away. No questions asked, just excellent customer service and response. Got the hood installed this weekend and we're going to love it. Thank you.

I bought this to replace a different brand that needed a new motor every 3 years or so, so I'm hoping the motor on this one lives up to the lifetime warrantee. The way the chimney mounts to the ceiling bracket and hood top made it much more difficult to install in my older footing-and-beam house (walls and ceiling nowhere near perfectly level) than the old one, where the top chimney part could swing out from the bracket, and the bottom of the chimney tucked into a flange on top of the hood, rather than having to be screwed to the outside. If the motor does ever require replacement, it will be a nightmare to have to take down and reinstall. I like the fact that the lights are mounted in front and face back (no lights shining in my eyes while I use the stove) and the quiet motor, although the motor doesn't seem to have as much power (in terms of of overcoming static pressure in the flue, not CF per minute).

Although I've not installed the hood yet, the hood was delivered very timely & in packaging to ensure the product was not damaged during shipping! I look forward to installing this great piece within the kitchen to add an awesome focal point to the newly remodel kitchen!