A Geek Squad Agent will remotely help you connect one device to a wireless network.

The Smart 8 remote operates the following devices: Smart Tv's, Streaming Boxes (Roku), Cable Set Top Boxes -DirecTv, Comcast, Dish, DVD & Blu-ray Players, Soundbars, Gaming Consoles, and more. Follow three simple steps to set up your remote in literally less than two minutes. An easy to understand quick start guide is included. The Smart 8 remote also has a Smart App to program your remote by pairing it to bluetooth. Simply select the devices you want to control in the app (Anroid and iOS) and the codes are sent to your remote. Control multiple devices as if they were one using the 5 activity keys - one button controls multiple devices. App direct keys allow quick access to your favorite streaming service such as Netflix, Hulu, Amazon Prime, YouTube.