Hot Wheels - Super Ultimate Garage Play Set

EXCELLENT! Lots to do,entertains a variety of ages

[This review was collected as part of a promotion.] My kids were super excited about this product before we even took it out of the package, it's huge (finding space for it might be an issue!), but all 5 of them can play with it at the same time, and not be on top of each other. There are so many different components that playtime is varied and fun each time they play. My only issue is with the noise- the elevator can be super loud, so I try to limit the time that piece is turned on during play. My youngest loves the airplane and my middle loves the interactive "tool" level. They all enjoy racing the cars and waiting to see who wins. The only complaints I have heard are that it didn't come with enough cars and that the back of the airplane does not open as easily as the front. The gorilla provides an interesting element of play (although super loud element as well!). With a week of continuous play from 5 children, who aren't always the gentlest!, this has held up remarkably well and hasn't had any issues, or breakage. If you have kids that like cars, or interactive toys that can be played with in a variety of ways, this is the toy for your house! It's also a good choice if you have children that span a widespread of ages, as it appeals to a variety of ages for different reasons.

MonkeyMom . Review provider: walmart.com

My son loves it.

We have the ultimate garage play set it is amazing! A friend has both set as well and the connect so well to each other. I need to collect more cars because well 140 spaces is not going to fill itself. In any case it is as it says hours of fun. Easy to assemble and it really fuels the imagination both his and mine. Excellent product!! 10 stars!!

MannyCarGuy . Review provider: walmart.com

Awesome toy

My son got this toy for Christmas and is excited to finally get it.Since he got it it has been non stop fun for the both of us. There are some cool features to this toy making it probably every little boys dream toy! I know I wish I had toys like this when I was younger!

AM814 . Review provider: walmart.com

Missing Gray Parking Lot Piece

[This review was collected as part of a promotion.] My son was so excited to get this toy for Christmas. But he's not able to finish putting it together. It's supposed to include 3 gray parking lot pieces. Our box only included 2! Not very happy about this. Please tell me how I can get this part. Free of charge of course. Due to a mix up on YOUR companies part. Thank you...

Sharon1173 . Review provider: walmart.com

Nice toy but super annoying as it get jammed const

[This review was collected as part of a promotion.] My son received this for Xmas yesterday, he loves it but I can’t stand it. While he plays with it I get to spend the time sitting on the floor unjamming cars from spiral. About every 30 seconds the horrible grinding sound of a car jammed in the spiral occurs and I get to fish it out and the cycle continues.

Randt26 . Review provider: walmart.com

Very big, could be fun but missing parts

We received this as a gift from the kids' grandmother. It arrived with 3 track pieces missing, which made it a really large waste of space. She tried reaching out to Target where she bought it- no luck. I bought extra straight track pieces to try to remedy the missing straight pieces of track, but we still have a missing curved track piece. They has an extra of the wrong part, so I cut it but it still doesn't fit right to make it run properly.

MomInWashington . Review provider: walmart.com

Is udes is nor new

idalis . Review provider: walmart.com

So dissatisfied and disappointed

Bought this for my 5 year old son for Christmas and the battery switch doesn’t turn on. All he keeps asking for us to turn on the gorilla. My heart is broken and he is crushed.

Ezra wheels . Review provider: walmart.com

Worked for about one week

For $170.00 this product should work and last for more than one week. We put this together on Christmas day 2017 and the gorilla stopped working on December 31, 2017. The gorilla was stuck at the bottom and would not go past one rotation of the elevator. After hearing the details from my wife about how our six year old son thinks that it was wrong for him to ask for the HWSUG I tried to get the gorilla fixed. I tried to move the gorilla up and the internal plastic broke. The product looks great and should be a lot of fun, BUT it never should have gone to market with out a way to free/reset or remove the gorilla. This review should have no stars at all. I want to be contacted and have this product replaced. To rate the product's ability to hold interest and being fun is not something that can be done properly if it's broke. Other than that we love Hot Wheels.

JWood . Review provider: walmart.com

Bad product, horrible customer service

My son had been wanting this set for the last year, as every set we buy has flyers and advertises this one in it. It was the only thing he asked Santa for. It arrived with damaged orange track so we cannot use the ramp, a couple other small issues and issues with the gorilla turning properly at the torso (he does however move up and down but gets stuck often). Reached out to customer service for replacement parts was told don’t have them because they made this set in 2017. If they cannot supply replacement parts then it should no longer be sold in stores and they should not be continuing to advertise this set in every other set sold. Obviously this is horrible quality as everyone seems to have similar issues. I was told I could send back the gorilla for some sort of help (But not for same product). But this was the only thing my child wanted for Christmas and the gorilla is the main reason for that. Even though it half works it is still his most favourite part and so I am not parting with it, unless for an exact replacement. Even if I was to get a refund, I don’t want to lose the gorilla, as it’s not responsible when on a budget to spend money to repurchase this expensive set as it will just break again, and what a waste to our landfills. I am just trying to fix my child’s disappointment somehow but hot wheels refuses to understand that - they want me to further disappoint my child, just to give a somewhat satisfactory response. Options for fixing or repairs, as well as compensation or gifts should be given to everyone who has wasted money on this set and it should be done with as much ease to the consumer as possible for all the disappointed kids, etc. As you can see if picture we are obvious hot wheels fans, but this one is a disappointment - basically a $300 parking garage. Hot wheels you have shown that you don’t respect loyal customers, nor parents That work hard for their money and that child may only get that 1 present because it was so expensive in which case it is a complete disappointment!

Diannato . Review provider: walmart.com