Manufacturer | - |
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Brand | Freshness Guaranteed |
Item model number | - |
Color | - |
Weight | - |
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Depth | - |
Product Id | 1089846 |
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User Reviews and Ratings | 2 (1 ratings) 2 out of 5 stars |
UPC | 078742003238 |
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Art Effects 2 Tier Cake
Reviews: 1
Ratings:
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1 | (2) |
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the cake was amazing, delicious and design was memorable. the son was in pure joy moment when he saw the cake.
The cake looked messy and they got the flavors mixed up and the forgot to put the sticks to support the cake so the top tier was sliding ...worst experience ever I've never had this problem with this location till now
So I ordered this cake for my daughter's birthday and it was supposed to be fully vanilla with black butter cream I asked for her name to be put on it. We get it home and realize that her name is not on it. No big deal so we cut it and start eating it. As abiding to man I realize that it is not vanilla it is crumb coated in chocolate frosting under the black butter cream. I start freaking out because my husband is highly allergic. Needless to say we ended up at the hospital on my daughter's birthday because her dad almost died because the bakery staff cannot read instructions.
Cake looked nothing at all like is was supposed to. It didn't have any of the cake toppers that is shown in the picture and the designs were not the same as shown in the picture as well. All of these things I did not find out until I picked the cake up. No one called to inform me of these things. Also upon picking the cake up, I had a whole issue with a lady finding the cake. She had told me no one by that name ordered a cake, when I had gotten a Walmart app notification and text message stating that is was ready for pickup. After asking me over and over what the cake looked like and whose name the cake is under, she still couldn't find the cake in the freezer. Finally, she asked me who the cake was for (meaning whose name is on the cake), I told her, “The cake should say Happy Birthday Tony” (my dad) she was able to find the cake. Throughout that whole process she was very rude and had an attitude with me because she couldn't find MY purchase which should have been under MY name! So as you can imagine I was very unsatisfied with my purchase and customer service. And I will never ever order a cake from Walmart on College Dr in Baton Rouge LA. again! PS. I put those candles on the cake before I had a chance to take a picture of the cake by itself.
DONT WASTE YOUR MONEY. See picture.