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| Manufacturer | Fire Sense |
|---|---|
| Brand | Fire Sense |
| Item model number | 62555 |
| Color | Hammered Platinum |
| Weight | 40 pounds |
| Height | 92 inches |
| Depth | 33 inches |
| Product Id | 15822 |
|---|---|
| User Reviews and Ratings | 4.6 (39 ratings) 4.6 out of 5 stars |
| UPC | 690730625552 |
| # | Title | Reviews | User Ratings | Price |
|---|---|---|---|---|
| 1 |
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Fire Sense Hammered Platinum Commercial Freestanding Powder Coated Propane Patio Heater
Reviews: 48
Ratings:
(48)
Price:
$191.64
on
|
48 | (4.7) |
$191.64
on
|
This is a follow-up on my first review. I got the 1 lemon in a 1,000 products. I still give this heater 5 stars for performance and especially for the "exceptional customer service" as stated in the instruction pamphlet. I did have lighter problems and they sent part needed immediately. Then another problem, keeping it lit. Long story short, they sent me a whole new heater head. If I need any product that Well Traveled Living sells, I will buy it from them. They definitely provide EXCEPTIONAL CUSTOMER SERVICE.
I've always wanted a patio heater. The company my wife works for offered a patio heater as a 30 year service award so we jumped at selecting it. I was very pleased to find out it was a "Fire Sense" product. We've built an extensive park in our back yard including a large sitting area, fire pit and water feature. On evenings when we wanted to sit out, but not go to the trouble of starting a fire, the patio heater is perfect. Plus my wife won't complain about the "smoky" smell on our clothes. The heater is well constructed and made from heavy gauge steel. It went together easily. The manual that came in the box has numerous errors referring to incorrect part names during the assembly. I later found the online manual is different, and correct. Trying to start the heater for the first time the igniter failed so I changed the battery. It still didn't light so I used a butane fire stick. The next morning I called customer service and spoke to Jason. He told me to turn the battery around to change the polarity. I thought it was strange because the way the battery holder/igniter button is constructed is counter intuitive to the way the battery should be installed. After changing the polarity the igniter worked. As an aside, the manual does not show where to install, or how to install, the battery. So this would be my only negative comment. .
I bought this as a Christmas gift for my wife and was impressed by how simple it was to put together. Also, we are enjoying the heat it provides on the cool winter nights we are having now.
This is a very high quality commercial heater. I assembled it and found the instructions to be excellent and all the parts were individually wrapped and labeled which made assembly very easy. They even provided a wrench!!! I tested it out and it puts out a lot of heat. When the days and nights get colder I will use it a lot, and extend my time on my deck!!
I really like the hammered finish as it blends in very well with my other patio furniture. Instructions were easy to follow and had I assembled the heat shield properly the first time I would have been done in good time. Attached it to my gas tank and it fired up the first time. I appreciate the sand base to give it more stability in our windy state. The wheel assembly could be a little stronger because with the sand and tank it is pretty heavy. Otherwise I really think the heater is awesome!
Read instructions and assembly is a snap. Longer to read and strip protective film than assemble. Fired up the first time and spreads lots of heat. The chain to holdup the canister while changing propane tank was a pleasant surprise. It beats having it come down and tear your hand.
I received this patio heater as a gift. My dad and I assembled it in about 90 minutes. All of the parts were in good condition and the instructions were easy to follow. Assembling the reflector is much easier with 2 people. It ignited immediately and the heat feels great.
Very solid construction. Assembly easier if you have your own tools though the wrench that comes with will do the job.
The box was dented and I could hear the product rattling. I opened the box and there was a dent in heater unit. Overall, the look is good. Waiting until cold weather to use.
Won't stay lit and instructions say to NOT return to store. Contacted tgem 2 months ago but they have not done anything.
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