McGraw-Hill Professional Education: The Sales Success Handbook : 20 Lessons to Open and Close Sales Now (Paperback)

"THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES" These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. A six-step program for hearing and understanding customers' needs, and then selling solutions instead of products.