1. Maverick: The Success Story Behind the World's Most Unusual Workplace (Paperback)

Semler turned his family's business, the aging Semco corporation of Brazil, into the most revolutionary business success story of our time. By eliminating uneeded layers of management and allowing employees unprecedented democracy in the workplace, he created a company that challenged the old ways and blazed a path to success in an uncertain economy.

Semler turned his family's business, the aging Semco corporation of Brazil, into the most revolutionary business success story of our time. By eliminating uneeded layers of management and allowing employees unprecedented democracy in the workplace, he created a company that challenged the old ways and blazed a path to success in an uncertain economy.

2. The E Myth Revisited (Paperback)

E-Myth \ 'e-, 'mith\ n 1: the entrepreneurial myth: the myth that most people who start small businesses are entrepreneurs 2: the fatal assumption that an individual who understands the technical work of a business can successfully run a business that does that technical work Voted #1 business book by Inc. 500 CEOs. An instant classic, this revised and updated edition of the phenomenal bestseller dispels the myths about starting your own business. Small business consultant and author Michael E. Gerber, with sharp insight gained from years of experience, points out how common assumptions, expectations, and even technical expertise can get in the way of running a successful business. Gerber walks you through the steps in the life of a business--from entrepreneurial infancy through adolescent growing pains to the mature entrepreneurial perspective: the guiding light of all businesses that succeed--and shows how to apply the lessons of franchising to any business, whether or not it is a franchise. Most importantly, Gerber draws the vital, often overlooked distinction between working on your business and working in your business. The E-Myth Revisited will help you grow your business in a productive, assured way.

The E Myth Revisited (Paperback)

3. Unlimited Selling Power : How to Master Hypnotic Skills (Paperback)

Provides salespeople with information on hypnotic techniques and how to use them in sales presentations and script books to win the customer's trust and make sales.

Provides salespeople with information on hypnotic techniques and how to use them in sales presentations and script books to win the customer's trust and make sales.

4. The Richest Man in Babylon : The Success Secrets of the Ancients (Paperback)

Beloved by millions, George S. Clason's classic business book reveals the financial principles that hold the key to personal wealth. THE SUCCESS SECRETS OF THE ANCIENTS--AN ASSURED ROAD TO HAPPINESS AND PROSPERITY Countless readers have been helped by the famous "Babylonian parables," hailed as the greatest of all inspirational works on the subject of thrift, financial planning, and personal wealth. In language as simple as that found in the Bible, these fascinating and informative stories set you on a sure path to prosperity and its accompanying joys. Acclaimed as a modern-day classic, this celebrated bestseller offers an understanding of--and a solution to--your personal financial problems that will guide you through a lifetime. This is the business book that holds the secrets to keeping your money--and making more. May they prove for you, as they have proven for millions of others, a sure key to gratifying financial progress.

Beloved by millions, George S. Clason’s classic business book reveals the financial principles that hold the key to personal wealth. THE SUCCESS SECRETS OF THE ANCIENTS—AN ASSURED ROAD TO HAPPINESS AND PROSPERITY Countless readers have been helped by the famous “Babylonian parables,” hailed as the greatest of all inspirational works on the subject of thrift, financial planning, and personal wealth. In language as simple as that found in the Bible, these fascinating and informative stories set you on a sure path to prosperity and its accompanying joys. Acclaimed as a modern-day classic, this celebrated bestseller offers an understanding of—and a solution to—your personal financial problems that will guide you through a lifetime. This is the business book that holds the secrets to keeping your money—and making more. May they prove for you, as they have proven for millions of others, a sure key to gratifying financial progress.

5. Against the Gods: The Remarkable Story of Risk (Paperback)

Der Bestseller zur Risikobewertung jetzt als Broschurausgabe. Das ganze Leben ist ein einziges Risiko. Menschen in allen Bereichen des Lebens - Politiker, Wissenschaftler, Geschäftsleute, sogar Familien - müssen regelmäßig Entscheidungen treffen, die in irgendeiner Form Risiken bergen. Die Fähigkeit, das Ausmaß des Risikos solcher Entscheidungen zu bewerten und einzugrenzen gehört zu den Grundprinzipien der modernen Gesellschaft. 'Against the Gods' erzählt die Abenteuer einer Gruppe kühner Denker, die sich auf eine intellektuelle Entdeckungsreise begeben haben und den urzeitlichen Aberglauben verwandelt haben in leistungsstarke Methoden zur Risikokontrolle, wie sie heute Anwendung finden. Interessant und spannend geschrieben und ohne den sonst themabedingten technischen und mathematischen Ballast. (10/98)

Against the Gods: The Remarkable Story of Risk (Paperback)

6. How to Be a Star at Work : 9 Breakthrough Strategies You Need to Succeed (Paperback)

"Do you know what it takes to be a star at work? Robert Kelley has the answer." --Fast Company STARS ARE MADE, NOT BORN Find out what separates stars from average performers Learn how to be the top pick for the choice jobs Use nine star-performer strategies to become a member of the select "ten-for-one" club, with ten times the productivity of the average worker Find out how using the nine strategies enables you to out-perform people with supposedly better credentials New in this edition: special insights for women and members of minority groups

"Do you know what it takes to be a star at work? Robert Kelley has the answer." --Fast Company STARS ARE MADE, NOT BORN Find out what separates stars from average performers Learn how to be the top pick for the choice jobs Use nine star-performer strategies to become a member of the select "ten-for-one" club, with ten times the productivity of the average worker Find out how using the nine strategies enables you to out-perform people with supposedly better credentials New in this edition: special insights for women and members of minority groups

7. Money Masters of Our Time (Paperback)

An expert reviews the experts - new and updated appraisals of the winning investment strategies of the greatest financial wizards. Money Masters of Our Time is a reappraisal and revision of those money masters who have stood the test of time plus a look at new money masters. Train emphasises the parts of their various business careers that illuminate their investment techniques focusing on notable individuals whose decisions to buy and sell have actually made money grow. How do they reason? Where do they get their information? How much do they depend on fact and how much on psychology? What are their criteria in selecting a stock? What stocks are they buying now, and why? The ′Money Masters′ covered are: Warren Buffet, Paul Cabot, Philip Carret, Philip Fisher, Benjamin Graham, Mark Lightbrown, Peter Lynch, John Neff, T. Rowe Price, Richard Rainwater, Julian Robertson, Jim Rogers, George Soros, Michael Steinhardt, John Templeton, Ralph Wanger, Robert Wilson. Train centres on their investment techniques and methods and also gives brief biographical evaluations.

Money Masters of Our Time (Paperback)

8. Double Your Profits: In Six Months or Less

Double Your Profits: In Six Months or Less

Double Your Profits: In Six Months or Less

9. The Spin Selling Fieldbook: Practical Tools, Methods, Exercises and Resources (Paperback)

Put into practice today's winning strategy for achieving success in high-end sales! The SPIN Selling Fieldbook is your guide to the method that has revolutionized big-ticket sales in the United States and globally. It's the method being used by one-half of all Fortune 500 companies to train their sales forces, and here's the interactive, hands-on field book that provides the practical tools you need to put this revolutionary method into action--immediately. The SPIN Selling Fieldbook includes: Individual diagnostic exercises Illustrative case studies from leading companies Practical planning suggestions Provocative questionnaires Practice sessions to prepare you for dealing with challenging selling situations Written by the pioneering author of the original bestseller, SPIN Selling, this book is aimed at making implementation easy for companies that have not yet established SPIN techniques. It will also enable companies that are already using the method to reinforce SPIN methods in the field and in coaching sessions.

The Spin Selling Fieldbook: Practical Tools, Methods, Exercises and Resources (Paperback)

10. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service (Paperback)

All businesses have customers, but how many of them deliver unforgettably good customer service? Customer experience expert and author John R. DiJulius reveals the hidden systems of the few exceptional companies that do: what actions they take behind the scenes to consistently surpass customer expectations. These organizations reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results. Packed with examples applicable to a wide range of industries, Secret Service provides practical, realistic ways to: Turn customer complaints into positive experiences, Use marketing to go deeper with existing customers, Increase customer and employee retention, and turn bland customer service into truly memorable customer experiences. By quantifying and examining each phase of the "Customer Experience Cycle," Secret Service reveals clever, practical ideas that can be transformed into repeatable best practices in any organization and at every level.

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service (Paperback)