The Best PC Setup, Support & Repair 2025

1. Software Troubleshooting

Turn to Geek Squad when the software you rely on is not performing as it should

With this service, a Geek Squad Agent will remotely help you configure one software application to make sure it is running properly.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.

2. New Computer or Tablet Setup without Data Transfer

This service includes one of the following: Initial setup of your new PC system (computer, monitor, keyboard, mouse and speakers), one printer installation and one software installation. —OR Initial setup of your new tablet or mobile device, as well as the installation of two apps.

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.

3. Virus Removal and Operating System Repair

An Agent will diagnose software/hardware issues on one computer system or device, then professionally repair it

When your computer, tablet, mobile device or networkable device is crashing, dragging or acting up, you can trust Geek Squad Agents to determine what is wrong and professionally repair the issues.

4. Setup for your Computer and Tablet

Get the most out of your computer or tablet. Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. We'll take you through first-time startup, update and install software, and ensure your new computer or tablet is ready to perform at its best.

In-Store Setup for your Computer and Tablet: Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. From first-time startup to software updates, desktop cleanup and more, this one-on-one session will ensure your new device is ready to perform at its best. Schedule a reservation to get your Computer or tablet set up at a Best Buy store near you. Choose "Schedule Now," your local store, and then "Speak with an Agent.

5. Setup for New Devices

Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. Get all kinds of products up and running at your local Best Buy store, including health and fitness trackers, smartwatches, gaming systems, digital cameras/camcorders and more.

In-Store Setup for New Devices: Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you. Get all kinds of products up and running at your local Best Buy store, including:Health and fitness trackersSmartwatchesDigital cameras and camcordersiPods and MP3 playersDigital media playersGPS unitsGaming systemsPlus, many moreSchedule a reservation to get your device set up at a Best Buy store near you. Choose "Schedule Now," your local store, and then "Speak with an Agent."

6. Software Setup and Support

Turn to a Geek Squad Agent to remotely connect to your PC and perform a smooth installation and configuration of three software programs of your choice.

A Geek Squad Agent will remotely help you setup or troubleshoot one software application.

7. Operating System Tune-up / Upgrade

Get your computer running the way it was when it was young. A Geek Squad Agent will find and remove unnecessary software, optimize startup and shutdown, and make sure Windows is updated and running at peak performance.

A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*

8. Virus Removal & Operating System Repair

A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.

A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.

9. Email Troubleshooting

Call in an Agent when you're having issues accessing and properly utilizing your email software

Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)

10. Device Diagnostic and Repair

If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.

If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.