The Welcomer Edge: Unlocking the Secrets to Repeat Business [Paperback - Used]

The Welcomer Edge: Unlocking the Secrets to Repeat Business [Paperback - Used]
Angle View: The Welcomer Edge: Unlocking the Secrets to Repeat Business [Paperback - Used]
The Welcomer Edge: Unlocking the Secrets to Repeat Business [Paperback - Used]
(1) 1 shops 0 products

Detailed product description

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. The Welcomer?s Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It?s about four distinct categories of service professionals -- the people that will make any customer service function or department a success. The author provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most importantly, they are innately intuitive, and understand that customers are people first. Identifying and recruiting welcomers is the key to a healthy consumer base. The book provides practical recommendations and strategiesso that any company -- regardless of industry or size -- can maximize the quality of its customer service and the quantity of its loyal consumers. The book describes the four categories of frontline associates. Understanding that each category has definitive service personalities will help optimize your business at its most crucial moment: theencounter that brings two people together to make a purchase, subscribe to a service, provide praise, or raise a concern . The bottom line shows how sales and customer associates have a powerful impact on sales because they determine the outcome of the all-important first impression, and this translates into whether or not a company will achieve its most important goal: repeat business.

The Welcomer Edge : Unlocking the Secrets of Repeat Business, Used [Paperback]


Compare buying offers


Search
Amazon Amazon

Currently Unavailable - Out of Stock

We don't know when or if this item will be back in stock. Please check back later for updates.

Product specifications

Technical details

Manufacturer -
Brand Vantage Press, Incorporated
Item model number -
Color -
Weight -
Height -
Depth -

Additional product information

Product Id 1353731
User Reviews and Ratings 3 (1 ratings) 3 out of 5 stars
UPC 465273647268

Compare buying offers


# Title Reviews User Ratings Price
1
Search on Amazon
Price:
Search on Amazon
Search on Amazon

Similar Products View All


arrow_upward