KitchenAid - 36" Convertible Range Hood - Stainless Steel

[This review was collected as part of a promotion.] I bought this three months ago, and am so happy That I did.

Bought this Hood a year before installation went to install it and the upper and lower horizontal brackets are missing which are required for installation KitchenAid themselves cannot find the part, no where online shows the parts. Only in the manual that came with the hood shows a diagram of the mount that I need, we cannot find anyone that can locate this part

I just purchased the hood. Short screws for the install. Called customer service, got the run around for serial #. Shouldn't need the serial number to send screws. If the product would have been packaged accurately I wouldn't be short. Now have to get the serial # and call back again, wait in line for next available representative to help me. Shouldn't be that tough to fix your packaging screw up. I need 5 screws to complete the install. Happy with the product, extremely unhappy with the customer service.

The KitchenAid hood was one of several new appliances included in a kitchen remodel project. I have been using the hood for about three weeks and couldn't be happier. It is beautiful and works great. I love all the great features and the fact that it is so quiet. No problems to date. I've received many compliments about my new KitchenAid appliances. [This review was collected as part of a promotion.]

we just installed week a go with Kitchenaid 36 Range top, I have been looking for hoods after installed range top which, month ago. looked at high end brands but finally made with same brand kitchenaid. so far I'm very happy with it,but just a one little thing,wish mash filler was more layers than only two.