Lockly - Secure Pro Smart Lock Wi-Fi Replacement Latch with 3D Biometric Fingerprint/Keypad/App/Voice - Satin Nickel

Horrible! Required batteries drain out fast and no warning AT ALL! People do not have time to monitor their Lockly App Notifications! There should be a notification sent to our phones and not just in the Lockly App! Needless to say I got locked out and the 9 Volt Battery backup did not work for some reason! Had to break into my own house to get inside despite having a lock that should have prevented this!!! Horrible Horrible Horriblr experience and unfortunately I believed this was the premium of all locks on the market and I invested in 3 lock sets so quite a bit of money wasted!!!!!!!!!!

Overall, great product but there are a couple things that aren't great. The WiFi hub always has spotty connectivity between my iPhone, WiFi and the Lockly lock. It doesn't seem to matter which outlet I plug it in to... closer to the lock or closer to the WiFi router. The fact that you must swipe your hand across the screen in order to illuminate the keypad is tricky for a first time user (which I always encounter being as I use it for an Airbnb). It would be nice if it was motion sensitive or just when it it'll touched in any manner it will illuminate.

Bought about a month ago. The basic lock installed quickly & without a problem. The BILT app instructions were great. Only problem sometimes is getting finger between door frame onto reader. Also with such a small distance for WiFi we are still trying to get that to work along with the door closed sensors. Would be nice to be able to have a print reader on lock opposite of door jamb. Also to have an easier WiFi connect. But overall a great product.

I purchased this lock about a month ago. Installation went great and I had no issues installing the lock (as long as you follow the directions provided). I'm extremely happy about this lock, but have only one minor complaint. If you dont pull your door shut all the way and the lock auto-locks, if the dead bolt doesn't go in all the way or binds, the door alerts you by beeping for about 20 seconds, which is fine, but I wish that I also got an alert on my phone (without opening the app) to tell me the door didn't lock or had trouble. Other than that, this has been a great lock to have and I'd buy it again.

The quality of the lock is excellent. The fingerprint function is exceptionally useful. I am very happy with the purchase. The cons are software or app related. There can only be one administrator. This really makes no sense in a home or office. Only the administrator can store another users fingerprint for their access. It seems everyone who has normal rights should be able to store their fingerprints. The administrator should be able to remove them and their fingerprints at any time. Lastly, the administrator is the only person with wifi connectivity. Everyone else is bluetooth. In addition, the administrator has to select wifi or bluetooth. Other locks I have that occurs automatically. If Lockly could improve these functions it deserves a five star rating.