Lifesmart Spas Bermuda Rock Solid Simplicity 4-Person Spa w/ Cover & Steps

....to decide to purchase this? We had considered purchasing one of these for over two years. Finally after the first day of Spring yard work and some serious sore aching muscles, we "took the plunge," so to speak. It arrived quickly and was very easy to set up. However, it does come on a pallet and is packaged on it's side -not good! Two of us (both "Geezers") were able to lower it on it's bottom and wrestle it in place. Were we less stubborn and not living in Montana, we probably would and should have found at least two other people to help us. The cord has plastic ties that need to be cut before it can be extended. We realized that too late - so best to do that while it is still on it's side. Ditto on pulling out the drain spout. When you plug it in, it comes on with in a few seconds and then goes through a series of pre-set cycles. Let it be and don't turn it off and on or adjust things. ( Yes, I did that and then read the instructions.) It took about 12 hours to heat after filling, but it may take less time in a milder climate than here. That evening - pure BLISS and no more aching muscles. So, what took us so long? Hubby said that he'd never use such a "silly thing." Funny - he's been the first one in and the last one out every night since it arrived. Don't wait - this a great item for the price!

I love this product, I use every night after work. It was a great investment. It was easy to set up, the only thing I needed to was install an outdoor ground fault outlet. My energy bill increase was almost nothing ( maybe 5.00 ). I highly recommend it.

I've had my spa since Dec 2010. I've had no issues with it at all. It's easy to maintain , my electric bill has increased minimally, and its always ready for use, winter,spring,summer or fall. I use it year round. No regrets so far, only relaxation and fun!

The hot tub itself is visually appealing and just the size i wanted. The hot tub was delivered about a week late, i waited 6 weeks for it. They did refund the shipping. The hot tub was delivered on its side but the 2 men delivering it did put it where i wanted it to be. They left it on its side, with my son and his friend having to place it upright. I am sending it back because it has a leak by on of the jets, no caulking or sealer around it and its not in a place i can get to to caulk it myself. I was hoping it was from a coupling, as the directions say to take the panel off and check them and tighten them. They are not charging me for any shipping, for this hot tub nor the new one. I called the delivery company to ask why they would not set the hot tub upright for me and was told that that is how they are delivered to THEM from the manufacturer! REALLY? i would say it is a quality hot tub that was terribly mishandled in shipping. BEWARE and ask the persons that deliver to set it UPRIGHT...the hot tub would be great for me, if it hadnt been so mishandled.

Mine started leaking several gallons per day after 10 months.There is no practical warranty.You have to pay shipping both ways and no labor is covered, local repairman will not touch it,stated that he has seen numerous ones with numerous leaks. Other than that I guess it could be considered a good product;it worked! I now have a $3000.00 piece of trash on my patio. I'll probably have to pay some one to haul it away. Most of the items I have purchased from Walmart.com have been at least acceptable,but not this one;be very careful.