Add Device to an Existing Network

A Geek Squad Agent will remotely help you connect one device to a wireless network.

With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.