APC - Back-UPS Gaming 1500VA - 10 Outlet/3-USB Battery Back-up and Surge Protector - Arctic White

This ran until there was a power outage. It went into F02 failure during the outage. I emailed support since neither phone number supplied in the warranty section worked. Purchased at full price in February 2022. Died during first required use in July 2022. Don not recommend. I never had a problem with APC products before so I am not sure if support was bad or not before I just know it is now.

I received this UPS a few days ago. I connected the battery and let it charge for several hours. After it was fully charged (the battery symbol had full bars), I tested it by plugging in my USB phone charger into the front of the device. It immediately clicked, gave and F02 error, and started smelling like ozone. I tried unplugging and restarting the device. I did the battery test by holding the power button for 6 seconds. As soon as this process started, it gave another F02 error. I tried Googling for solutions for several hours to no avail. This included performing a "brain dead" reset on the UPS: 1: Disconnect any attached load. 2: Unplug the UPS from the wall socket. 3: Disconnect the UPS' internal battery. 4: Push and hold the "On" button on the UPS for 5 seconds 5: Reconnect internal battery. 6: Plug UPS in to known good power source. 7: Turn UPS on. This didn't work either. I sent an email to customer support and am awaiting a reply.

Easy to hook up and get going. No issues. My only wish is that the LCD display would stay on all the time. It would be nice to see the watts all the time and not just when it's under load - even then, it cuts off too quick. Can this be added as a feature in a firmware update?

I am impressed! This thing arrived in packaging that was made to protect during shipping. Weight is 25 lbs and approximately 16” deep by 11” tall and 4” wide. The unit is warranted for 3 years. The UPS has a full complement of surge protected and battery backed-up outlets. There are 6 battery backed up surge outlets and 4 surge only outlets. Also, available are an Ethernet in and out port, and a cable in and out port. Software monitoring of the unit is done with Powerchute Personal Edition via USB connection to your computer/gaming system. There are plenty of connections for my system of gaming computer, 3 - 27” screens and sound system. Even has enough room for a brick or two used for driving your router, keyboards, mice, and gaming controls. There are 3 USB ports on the front that can be used for charging phones, etc. Instructions for connecting equipment were straightforward and understandable. The diagrams used in the instructions could be bigger in order to show details more clearly. Setup started with connecting the battery and charging it for about 16 hours. The unit has a clear, understandable status panel on the front and LED's on the rear to provide enough light for making connections (usually done under a desk in the dark). Panel light on front and back can be changed to any of 12 colors. I can say that the lighted panel is very bright. It would be nice if there was a dimmer to dial it back. The UPS sensitivity to voltage fluctuations can be set to different levels depending on the user's experience with incoming power and the sensitivity of the protected equipment. Once the UPS was fully charged I was able to set it up and use my system. I connected my entire system to the unit using nine of the outlets in the process. I live in an area where frequent power outages are experienced. We've had enough outages that I have a whole-house generator that kicks in automatically. The downtime between power out and generator on is about 3-5 minutes. The UPS was able to handle demand without any issues. I noticed no surge issues when the generator kicked in, nor when grid power came back on. During the testing I had no failures or unexplained issues. I would definitely recommend the Pro Gaming UPS.

[This review was collected as part of a promotion.] This is their best model in awhile. Others work well, but have to hide them. This one complements my computer. I love the position and look of the display. Probably more color choices than needed, but with the proliferation of LED light controllers not much of an added cost. Lots of connections, both AC and USB. Long-time user of Schneider APC products. Have tried others and come back. Used to recommend at work, now only use at home. My area has problems with clean power during hot days, and stormy days. So far this has worked great, as have my other APC units. Three computers, games, iPad, electronic books, phones, router, TV, etc. I need reliable power and APC delivers.