KitchenAid - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel

[This review was collected as part of a promotion.] We got this refrigerator 2 weeks ago and it is running great. Making ice and keeping the internal temperature perfectly.

My KRSC703HPS01 continues to have ice build up in the refrigerator section. Evap fan was replaced but this did not solve the problem. Looks as if alot of people are having the same issue with lack of defrost on this unit without any easy fixes. We have been super loyal Whirlpool made in USA customers for years but the wife now demands that we switch to Samsung or LG which I think is inevitable. Bummed that I have no choice but to use my daughter's hair dryer every 10 days to keep the food from going bad. Help.

[This review was collected as part of a promotion.] So far it is working great. I love the side by side! Had the freezer on the bottom. I did not like the disorganization of the freezer on the bottom. I like opening the freezer door and being able to see everything.

[This review was collected as part of a promotion.] For the most part, I love it. However, there are significant challenges I have with it. The adjustability of the shelves inside is very limited. The pre-molded side supports provide only a few options of shelf placement. A standard/bracket system with more vertical options much better. The drawer glides do not glide, they stick and drag. Worse when loaded. This feels cheap right out of the gate. Maybe WD-40? Even the butter door sticks. The ice dispenser is quite slow and loud. Seems like I need to call ahead for ice. The touch-screen interface isn't very intuitive and may be more complex than necessary. Freezer storage shelf adjustment is equally limited. We're finding it difficult to access the font feet to level the full unit and get door alignment. Also (and this is a biggie) the doors do not open wide enough to remove the shelves or drawers. !! Nope, there's no obstruction keeping the doors from opening. Just itself. These attributes should not be such an issue at this price point. Very frustrating. But the black finish sure is sexy and the handle grips feel good and solid in-hand. The door seal is satisfying and it does a good job at cooling food. Would be nice to have a color temp option with the internal LED lights. Nobody, I mean NObody, needs cold, blue light over 4000k. It makes everything look ugly and dead - and fries your eyes. Consider some nuances for this beautiful machine. Customers care.

[This review was collected as part of a promotion.] I bought to replace the old one that was still working I thought, let's get a new one and not wait until the old one stops working or has issues. The only thing about the new one is that it doesn't have adjustable shelves