KitchenAid - Commercial-Style 4.1 Cu. Ft. Slide-In Gas True Convection Range with Self-Cleaning - Avocado cream

[This review was collected as part of a promotion.] I use the range everyday . I have not had a chance to read the manual but I was wondering if the range has a self cleaning oven operation, also where do I find info on purchasing a griddle for pancakes etc. thank you , Barbara Kreggg

Bought this unit 3 years ago and the internal bake element broke in it. After paying for a repair service to come and replace it they said it was not replaceable after calling kitchen aid repair tech online helpline. KitchenAid said they would not help due to out of warranty and would sell me another at full price. This is a faulty bake element designed to not go bad but I'm not gettting any help!

Love the ranges performance but now concerned whats going on with the Kitchen Aid brand. We have had multiple issues with the range already but having the cast iron crack and fall apart while cooking is insane and dangerous. Having cooked with iron for years I just cant understand how something like this can happen other than very poor quality casting.

Bought ours a year ago. Its very difficult to mantain clean and now one of the oven racks is broken. My husband has been in the phone with your costumer service for three hours just bouncing from person to person with no help or answer yet. And we bought extra guarantee! I wish we could just return it and buy another brand. Piece of crap for the price!

[This review was collected as part of a promotion.] Received our KitchenAid Commercial about 6 weeks ago and love the range portion of the stove, the oven temp is spot on and nails the cookies or any braising. Two issues that have risen up are the rolling oven rack seems to roll inward even with a replacement rack and being perfectly level and there's a screw for the lower panel that appears to be stripped as the panel slides down so there's some frustration there. Overall a solid device but there's going to be a service call that needs to happen so that is on the list.