Victrola - Journey Bluetooth Suitcase Record Player with 3-speed Turntable - Magenta

Very nice product. Good sound, simple to use. I use it for a children's program and the kids were awestruck! Had a small issue and customer service was amazing.

I bought 5 new records and none of them work. They'll play for a few minutes and then all of a sudden they'll start repeating themselves. I noticed my records wobble a lot so I'm thinking maybe my record player is the issue.

This is my 3rd unit, first one the RCA outputs didn't work 2nd slowed and sped up - the most recent out of the box I had to to replace the needle. After changing the needle seems to be working ok.....for now.

I got one of these as a gift and it broke right away, the handle fell off, screws didn't stay in and it didn't work after a month due to the needles falling out after a month. I was very gentle with it so I thought it was just a dud so I bought a new one and it was just the same as before but with new issues too. This player keeps smelling like smoke and it broke my brand new billy joel album as it doesn't play anymore. I really love this record player but it has ruined 3 records and it keeps sparking and smoking. today it stopped turning on and I had it for two weeks. I don't know if i keep buying duds or what.

I had issues with my item and with a few easy and friendly emails they figured out the problem and sent a replacement. Thank you! I love love love my record player!!