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| Manufacturer | NewAir |
|---|---|
| Brand | Luma Comfort |
| Item model number | IM200SS |
| Color | Silver |
| Weight | 25.3 pounds |
| Height | 13 22/25 inches |
| Depth | 11.13 inches |
| Product Id | 8265 |
|---|---|
| User Reviews and Ratings | 4.4 (200 ratings) 4.4 out of 5 stars |
| UPC | 856413003219 |
| # | Title | Reviews | User Ratings | Price |
|---|---|---|---|---|
| 1 |
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Luma Comfort | Countertop Clear Ice Maker | 28 lbs. Daily |Stainless Steel
Reviews: 200
Ratings:
(200)
Price:
$202.5
on
|
200 | (4.4) |
$202.5
on
|
This is absolutely the best ice maker for the price. It produces crystal-clear, restaurant-quality ice. You'd have to pay $1000+ to get ice of similar quality. And the Luma Comfort is totally portable. You can take it out on your deck or poolside for parties. And it is very compact, requiring little counter space. Think icicles: It produces crystal clear ice by constantly flowing water over a chilled grid. The water freezes and impurities drain away. We bought one three years ago and it has been in constant service with no problems We couldn't be more pleased with this ice maker and can recommend it without reservation.
I purchased this machine when we moved into a house with no Ice Maker. Rather than going through the whole routine of making a purchase for the refrigerator found at the rental home, we purchased The Luma Comfort IM200SS. What perfect purchase we made! We have been using the machine 2 to 3 times per week since March of 2018! No issues and starts making ice in about 15 minutes. We make enough to fill 2 1 gallon freezer bags, then it gets a break until later in the week. Even took the unit to a birthday party in Texas...everyone had cool drinks the entire day!! Great purchase!!
Does exactly what it says in the product description. Makes ice in about 15 minutes - crystal clear - extremely efficient - love it and would buy again
We bought this machine and we were very excited and loved the product. But then it started to freeze and instead of icecubes it made one block in the part where the water forms cubes. And it made a block of ice. We cleaned according to instructions but the problem would not go away.
We absolutely love our ice machine. Living in Arizona, we constantly have water bottles to fill by day, and cocktail glasses to fill at night. :) Seriously, my family of 4 all have 40 oz water bottles that we fill with ice water each day, then we are icing various other teas and sodas through out the day..then a couple of us enjoy evening cocktails. This thing keeps up with the ice demand, no problem. We have had people over, and the ice machine just keeps pumping out the cubes. It really is a great machine, and well worth the money.
I had other company's ice machine. When I melt ice cubes with hot water there are lots of floaters and micros.... Ice cubes are made in the stationary water socket which you can't see and clean. This ice machine makes the ice from the flowing water layers by layers. You can see how ice is made and clean easily. When I melt ice cubes made by this ice machine there are no floater and micros.!!!
Works great however if you are looking for larger/thicker ice cubes this is definitely not the product for you. The cubes are really small and hollow inside so the ice melts quickly.
I purchased 3 machines over a 2 year period and not one lasted even 1 year. It is fairly quiet and makes great clear square ice, but if it doesn't last it's worthless. Lucky for me I purchased from Bed, Bath and Beyond as they have a lifetime replacement! However upon returning my 3rd unit, they informed me they did not carry the machine any longer (more than likely due to returns), but did give me my $$$ back.
There's no doubt that NewAir's customer service is helpful and responsive, almost aggressively so, which is fantastic! I've discovered that you're sure to receive good customer service when shopping under the NewAir umbrella. That being said, the longevity and build quality of this ice maker leaves a lot to be desired. I was perfectly happy with mine for about 5 months (clear ice, pretty quiet, minimal space, etc) before the cubes started freezing into one big unbreakable chunk (I believe the problem is a broken sensor that handles the transition from ice creation to dispensing, as I can still do it manually. I was hoping to have it repaired but could not find an appliance shop that would have me and was only offered a replacement by NewAir after trashing mine (for $30 due to its refrigerant) and leaving a few reviews. You would think that posting nearly double the price of a comparibly sized competitors product would ensure a more resilient appliance, but instead you're paying for the year long warranty and speedy customer service as evidence by the other 300+ NewAir Google reviews regarding their ice makers. I was really hoping this was a fluke, but will need to throughly research before buying anything else from NewAir in the future. I'd hate to create this much waste and hassle for such a minor problem, and maybe that's just the throw away world we live in, but doesn't change that it's abhorrent, especially when you expect a quality product and not just quality service.
Overall disappointed. I decided on this because of superior "clear ice". It neither creates clear or magically longer lasting ice. It seems to have no insulation, not even as much a cheap cooler...its more like a plastic lunch box. The biggest problem I have is the function to make ice doesn't work properly..it does not seperate into individual cubes, they have to be broken off and sometimes the ice doesn't fall it just keeps building up into a solid block. The only way to fix is to turn off or pry off.
