Ember - Temperature Control Smart Mug² - 14 oz - Black

Do not buy if you ever want it to connect to your phone. I have had this for about a year now. Its great in that it keeps my drink warm. Its garbage in that it will never connect to my phone. I have swapped phones in this time so I doubt its an issue with both phones. When I want to connect I need to delete the mug from the app then manually try to pair it, whilst this is happening open bluetooth settings and tell it to look for new devices, switch back to the app then hope it sees the mug. Its a roll of the dice as to wether it will connect or you need to keep trying. Looking at comments and feedback, this is a consistent issue that they have never solved despite releasing multiple new products.

My first one lasted about a year before the paint inside started flaking off. The second one started going into “reset” mode (cycling through yellow, green, then red lights) after less than four months and stopped charging.

I bough this about 2 Months , I like the fact that it keeps my tea warm but the base station is not working properly anymore . One of the pogo sticks no longer is no longer spring enabled so many times when I think the Mug is charging its not

charging plate is not fit for purpose. I'm now onto my second charging plate. The tiny little copper prongs don't spring up so you can't charge properly. This isn't once but twice and you can google other people complaining about the same thing and watch youtube videos on how to disassemble the plate and fix it and where to buy the tiny little copper prongs but honestly @Ember just sort this problem out. When the mug works it's great but I won't buy ember again

Unforgettable tea sipping experience every single time. It still surprises me when I pick up the cup after a few minutes and it's just as toasty and fresh as the first sip. Can't wait for cold weather to get here so I can enjoy it even more. Well done Ember.