ecobee - SmartCamera with voice control - Black/White

The whole experience with ecobee has been more than I expected. I needed a smart heat pump thermometer to monitor and control the house temperature; on-site and remotely. The ease of installation and integration of the camera along with the entry sensors at the front and back doors of the house allows me to have an overall sense of security. The wide-angle view and sense motion plus follow capabilities of the camera are of great value. Thanks for providing your overall capability to interpret the readings and provide notifications from different prospective.

While the resolution is good, the wide angle is not so good. Previous camera had both resolution and 180 degree wide angle without fish eye effect. Also the controls for the camera can be improved. Much too sensitive and constantly turning on and sending notifications even when I am home. It seems geofencing is not available or not working. Frankly, I regret having replaced my previous cameras.

I recently set up my ecobee, and it has been the most clear sound and view I've had so far (I've had two other systems). I really like that it has a siren that I could use if absolutely necessary. It is expensive, and requires a subscription for additional features; however, I've not needed any of those features.

I have had this for almost a year and it worked fine. We loved it as it helped us know if anything happened when not home. Until one day it just stopped working and connecting to the app. Because the app is the only way to set it up, not connecting means we can't do anything with it.

I've got to say I really like the SmartCamera. The video is clear, the night vision works well, and the 180° field of view is really nice. The virtual pan it does while following someone's motion makes it seem like the camera is really physically tracking them (when “Person Detection” is enabled). The camera integration with Haven (for storing and showing recorded video) is really good. I've had no issues with it at all. Upload seems to be happening just fine (I have good WiFi coverage and a fast pipe into/out of the house). Playback is quick with no hiccups. With Haven I can get a notification on my phone when it detects motion, as well as look at past saved clips (2 minutes lone) in the history view. A nice thing is that the thumbnail image in the history view is from the point of detected motion/person, even though the saved video starts about 5 seconds before that. However, sometimes I see that the thumbnail is about half a second too soon – I have a bunch that just show a person's arm (as they were walking into view), whereas half a second later the whole person would be in the frame. A downside is that the Camera seems completely useless without the monthly Haven subscription. I used it that way for a week before I activated the Haven 1 month trial. There seemed to be nothing I could do outside of looking at the camera live. It might have been nice for there to be at least the most recent detected activity available if Haven wasn't in use. I plan to let the Haven subscription expire after the free month to again compare the available features without it. For instance, I'm pretty sure the ‘Activity' tab on the app only appeared after I enabled Haven. I was also very surprised the ecobee.com account portal (non-app) doesn't include the camera at all. That means the only way to view the camera it is with the phone app. The built-in Alexa is fine, but we really don't use it. The camera is in the front hall, and it sometimes picked up us talking to the Echo in our kitchen, so we ended up muting it's Alexa to avoid that. 2 minor negatives: (1) the camera gets pretty warm. It pulls about 3.5W continuously while monitoring (during the day; I don't have the measurement from night vision mode). (2) it makes a loud click when turning on and off the night vision infrared lights. Turning on the lights near the camera makes it turn off the IR LEDs and make the noise. Depending upon where the camera is located, this noise could be annoying. I also had a minor issue setting up the camera. When my phone would switch to the temporary WiFi ssid the camera created, it would detect no Internet access and switch to phone data, causing the setup to timeout. Simply make sure your phone doesn't do that (turn on airplane mode, then re-enable WiFi, and then setup the camera).