WD - My Cloud Expert EX2 Ultra 2-Bay 0TB External Network Attached Storage (NAS) - Charcoal

When I tried to register the drive the S/N came up invalid. It appears that either the factory never input it or Walmart is selling bootleg merchandise. I am currently fighting with Western Digital (Horrible customer service!) about either getting it registered or replacing it. I wrote to their CEO. I may have to return this one to Walmart.

This is an excellent addition to anyone with multiple computers in the household who need a place to backup their data to. It is also an easy receptacle for saving hundreds of videos to use in your theatre room or man-cave. All you have to do is plug in the power and attach an ethernet patch cord to your router, and then just treat it like a thumb drive that is plugged into the computer your using.

Bought the non-populated version. Works great as an overflow for two RED NAS Drives that I took out of my PR2100 system when I upgraded to larger drives. Running a Plex server is the main reason I use NAS drives. Have not tried running Plex on EX2 since it runs so well on PR2100 (don't want to mess with a good thing). But like I said, I purchased two larger drives for the PR, so bought the EX2 as a relatively inexpensive housing for the replaced drives so as to still be able to use them for other functions (primarily backups)

Most everything is working well. I believe setup instructions could have been better organized and and quick link to specific step by step instructions provided rather than just the link provided on the little info sheet in the packaging. I am having a problem with the Android App link. After doing the Cloud Access indexing procedure on the Dashboard I am able to access our USB Seagate Ultra Slim MT-1 HDD, but the USB SSD drive, which shows up on my Windows 10 laptop does not appear in the list on the Samsung Android app. I have searched the web for how to correct this and get access to both usb drives from my Android phone, but found nothing helpful. Alan Bell

The cloud has a lot of space but they were certain actions that are required that isn't quite apparent. Had to call customer service in order to combine both hard drives as they are sperated as a default. Wasn't intuitive enough but the performance is great